Beware of Raindrop Vape!!

Stay away from Raindrop Vape! I purchased a new sub ohm tank from them. Shipping was fast and all seemed well....until I tried out the Tank.

It is the new Gigue Pandora. The tank (doesn't matter which coil you use) not only runs hot (even at low wattage/temperatures) but the heat spreads to the box mod (I tried several) and causes the outside of the mod to get too hot to handle. Personally I find this to be very scary!

I immediately contacted Raindrop Vapes and asked to return the tank. I was told by Jenn that it was probably just a defective coil (never mind that I had the same problem with both coils) and she would be happy to give me $5 off a box of coils! Otherwise I needed to contact the manufacturer.

This (in my opinion) is not good customer service nor does it show that you are willing to stand behind your products! Raindrop is the one ordering these tanks from somewhere...probably directly from the Manufacturer and should not have a problem returning the tank to the manufacturer and getting it replaced or refunded! In the very least I should have been given store credit towards another tank. At this point I want nothing to do with Raindrop Vapes and will talk to my credit card company tomorrow about getting a refund.

You should have done some reading before ordering!
http://www.raindropvape.com/terms.asp

A reputable company will still stand behind their products especially when that product is defective!

bekka429 said:

A reputable company will still stand behind their products especially when that product is defective!

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Yea, Read.

Well, they aren't Walmart. If you buy a VUSE there, and it's flat out defective, they aren't going to do shit for you.

Seems to me, the tank is working FINE. It getting hot seems more like a DESIGN defect. as in it's designed piss poorly.

I don't see how this now comes down on the store you bought it from. You used it, and it functions FINE. You just don't like the tank or how it works, so you want a refund. I wouldn't give you one either. Your seemingly childish fit, indicates to me the type of person (customer) you are. The world doesn't revolve around you, and the customer isn't ALWAYS right.

You made a shitty choice in picking a tank. It's on you, not the store you bought it from. It's called personal responsibility.

Not to mention your first post here, is a rant. Perhaps Trolling are you?

I am not a troll....I am not childish. I am expecting to get what I paid good money for which is a properly working tank. It does not work correctly...it is obviously DANGEROUS and DEFECTIVE. I have every right to tell people of my horrible experience with this company so they do not make the same mistake. So you know what you can both do.....I will be polite (which neither one of you are) and will not say it but neither am I going to put up with you both trying to bash and bully me. You don't like my opinion? Fine. Then move on and try to harass and intimidate someone else.

freemind said:

Well, they aren't Walmart. If you buy a VUSE there, and it's flat out defective, they aren't going to do shit for you.

Seems to me, the tank is working FINE. It getting hot seems more like a DESIGN defect. as in it's designed piss poorly.

I don't see how this now comes down on the store you bought it from. You used it, and it functions FINE. You just don't like the tank or how it works, so you want a refund. I wouldn't give you one either. Your seemingly childish fit, indicates to me the type of person (customer) you are. The world doesn't revolve around you, and the customer isn't ALWAYS right.

You made a shitty choice in picking a tank. It's on you, not the store you bought it from. It's called personal responsibility.

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I have only returned one thing at Wally World. A defective ink cartridge. Worked for a few pages then started giving error messages. No problem whatsoever with the return.

Some tanks get very hot - that doesn't mean they're defective. Very few online vape stores will replace something just because you don't like it (which is why many of have a drawerful of unused items).

It pays to research something before you buy.

Oh, and welcome to the VU

bekka429 said:

I am not a troll....I am not childish. I am expecting to get what I paid good money for which is a properly working tank. It does not work correctly...it is obviously DANGEROUS and DEFECTIVE. I have every right to tell people of my horrible experience with this company so they do not make the same mistake. So you know what you can both do.....I will be polite (which neither one of you are) and will not say it but neither am I going to put up with you both trying to bash and bully me. You don't like my opinion? Fine. Then move on and try to harass and intimidate someone else.

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You are expressing an OPINION of how you thought it might work.

Your bitch with the tank is it gets hot. Not that it doesn't produce vapor or the glass came broken, or it was missing parts.

So, it's YOUR FAULT for picking the tank. It works, you just don't care for how it works. That isn't the fault of the retailer. If retailers were bound to take back vape gear people "didn't like", they would all be out of business.

If you didn't like the flavor of juice you bought, would the retailer HAVE to take it back and refund you what you paid?

Robert Cromwell said:

I have only returned one thing at Wally World. A defective ink cartridge. Worked for a few pages then started giving error messages. No problem whatsoever with the return.

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Wasn't talking about electronics.
VUSE is non returnable at walfart.
So are CD's and DVD's after they are open.

freemind said:

Wasn't talking about electronics.
VUSE is non returnable at walfart.
So are CD's and DVD's after they are open.

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Ahh. I guess they would have to be restricted on returns. If no a person would only have to pay for one VUSE or one CD or DVD and enjoy them forever.

The slimy dregs of humanity mess it up for everyone.

You obviously don't understand what I am saying and what my point is.

I don't care if you think I picked a good tank or not. It also is NOT my fault for picking a tank that does not work right. That is not the issue. The problem is the tank is defective and it is not a matter of me wanting to return a tank I decided I don't like. IF it was simply a matter of me not liking the tank I would just take a loss & sell the tank and move on. I liked the tank until it got my box mod so hot that you could hardly hold it. That is not a normal sub ohm tank heating up. That is a coil overheating. And no, it is not my box mod....I tried several....and I even tried the nickel coil (as well as the SS) and both overheat. This is a design defect. If Raindrop Vape cared about their customers they would at least exchange the tank for something that works properly and more importantly....safely. And if they were smart they would pull those tanks and return them to the manufacturer before someone gets seriously injured. What I am saying is this is a dangerous and defective tank and I should not have to kiss my $$ goodbye and put the tank in my collection. If you bought a Mod from this place and it was DOA are you telling me you would not be upset and want to at least exchange it for one that worked? If you bought a battery from them and it wouldn't hold a charge or got too hot to handle would you just add it to your collection? I am not going to keep a defective tank that is probably going to cause a serious injury to someone.

I am trying to do the right thing here and the responsible thing by warning people about the tank AND to be careful in dealing with an online vaping store that does not stand behind it's products. If you don't agree with me fine. You are entitled to your own opinions (just like I should be entitled to mine) but that does not give you the right to attack me simply because you don't agree with me.

bekka429 said:

You obviously don't understand what I am saying and what my point is.

I don't care if you think I picked a good tank or not. It also is NOT my fault for picking a tank that does not work right. That is not the issue. The problem is the tank is defective and it is not a matter of me wanting to return a tank I decided I don't like. IF it was simply a matter of me not liking the tank I would just take a loss & sell the tank and move on. I liked the tank until it got my box mod so hot that you could hardly hold it. That is not a normal sub ohm tank heating up. That is a coil overheating. And no, it is not my box mod....I tried several....and I even tried the nickel coil (as well as the SS) and both overheat. This is a design defect. If Raindrop Vape cared about their customers they would at least exchange the tank for something that works properly and more importantly....safely. And if they were smart they would pull those tanks and return them to the manufacturer before someone gets seriously injured. What I am saying is this is a dangerous and defective tank and I should not have to kiss my $$ goodbye and put the tank in my collection. If you bought a Mod from this place and it was DOA are you telling me you would not be upset and want to at least exchange it for one that worked? If you bought a battery from them and it wouldn't hold a charge or got too hot to handle would you just add it to your collection? I am not going to keep a defective tank that is probably going to cause a serious injury to someone.

I am trying to do the right thing here and the responsible thing by warning people about the tank AND to be careful in dealing with an online vaping store that does not stand behind it's products. If you don't agree with me fine. You are entitled to your own opinions (just like I should be entitled to mine) but that does not give you the right to attack me simply because you don't agree with me.

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AS you state yourself, its a DESIGN DEFECT. The tank produces vape, it isn't broken. It functions in a way that "scares" you and you have opined you think it is unsafe and faulty designed.

You ever hear of heat sinks that go between your mod and your atomizer? They have been around for a couple of years now. Poorly designed atomizers that produce heat in undesirable ways, ARE NOT NEW.

Now, we have established that manufactures DO IN FACT, design and mass produce SHIT atomizers.

Now, the retailer didn't produce them, they only sell them. Much like large box store retailers do not produce the MANY TV's they sell, they only SELL them. Some TV's are low quality and are undesirable. Some are very high quality and very expensive.
You picked a low quality tank. They can't resell this tank. It's used. It works, just not to your "satisfaction". You expect vape gear at reasonable prices, and you'll NEVER get that if every retailer had to take back gear because you don't "like" it. Because that is EXACTLY what this is, is "liking" the tank. It works, but it throws more heat than you are comfortable with. Some tanks/RTA's/RDA's do that.
To ask a retailer to eat the cost of the item (because they can't resell it) is very unreasonable. Especially when it is already spelled out in their terms that YOU were to "busy" to worry about until you didn't like the tank. I wouldn't even think to expect the retailer to refund me, in a situation like this. This is exactly why reviews have been around. They are there to educate us BEFORE we spend our hard earned money on a POS.

You can whine and cry all you want, but people are not going to support what you are bitching about. You are being very unreasonable. You word your argument well, but you are way off base.

IMO, this thread belongs in the mud pit, NOT vendor reviews.

And you know what you can do with you f'ing opinion.....I am not crying I am stating a fact....this tank is defective. Period. I already stated I do like the tank. Obviously you can't read or have no comprehension of what you are reading. I don't expect them to resell it. I hope to God they pull the whole lot of them before someone gets seriously injured! I am simply trying to warn people (idiots like you included). You have no idea what you are talking about....you just keep spewing hoping something sticks.

I am done. It is obvious people like you think they know it all and I am tired of #1 having to defend myself and #2 having to keep trying to explain & endlessly repeat myself because you don't grasp what I am saying. I am not going to waste any more time arguing with you. You obviously have no clue what you are saying or doing.

bekka429 said:

And you know what you can do with you f'ing opinion.....I am not crying I am stating a fact....this tank is defective. Period. I already stated I do like the tank. Obviously you can't read or have no comprehension of what you are reading. I don't expect them to resell it. I hope to God they pull the whole lot of them before someone gets seriously injured! I am simply trying to warn people (idiots like you included). You have no idea what you are talking about....you just keep spewing hoping something sticks.

I am done. It is obvious people like you think they know it all and I am tired of #1 having to defend myself and #2 having to keep trying to explain & endlessly repeat myself because you don't grasp what I am saying. I am not going to waste any more time arguing with you. You obviously have no clue what you are saying or doing.

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Lemme see here, you have 5 WHOLE posts here, and all the sudden YOU are the expert? You somehow have more "experience" than me?

You are a clueless vapor. You are a dolt, that expects everyone to bend to your whims. To kiss your ass because you spent your 19.99 on some shit McNugget tank. I have several tanks that are worth exactly what yours is. Exactly nothing. Never once did I expect the retailer to take it in the shorts because I bought a POORLY designed product.

I am FAR more intelligent than you, because I see how me purchasing a shitty product, ISN'T the fault of the retailer. It's MY god damn fault. Grow the fuck up, and move out of your mommy and daddy's basement. Only a mentally challenged, entitlement baby, would carry on saying the same shit like you have.

I have UNDERSTOOD exactly what you said. Obviously your reading comprehension skills need MUCH work. Even you admit it is a DESIGN fault. What are YOU not getting?

As far as I am concerned, I have no time for stupid fucking people. So if you don't come back, it won't hurt my feelings.......

What mod are you using?
What is the resistance of the coil?
How long have you been vaping?

Think both posters are right in their own opinion of the tank. If its unsafe post its unsafe and hope people do the same with your review as you have when reading others. I agree with @freemind in the vendor is not responsible. Never know they may have already checked those tanks and they run hot as hell but still safe or maybe they didn't. Doesn't matter what is the terms of agreement for the sale. Enough said. But bashing each other because of a difference of opinion is just a waste of typing. Thanks for your review of the tank.

Just to add to this. I only joined a couple months ago and don't know many people but have read alot of posts and like this forum. When I first got on kept reading how this forum was so much better because the not to mention one always bashed others because they were holier than thou attitude. Lets try not to become that way to others. 5000 posts or 5 does it really matter.

One expects a tank named Pandora to be good?

From what I found, the tank comes with a 0.15 Ni coil. Just curious if the user is using TC. If she decides to come back, I hope she'll answer Firebird's questions. Lots of info missing.

bekka429 said:

And you know what you can do with you f'ing opinion.....I am not crying I am stating a fact....this tank is defective. Period. I already stated I do like the tank. Obviously you can't read or have no comprehension of what you are reading. I don't expect them to resell it. I hope to God they pull the whole lot of them before someone gets seriously injured! I am simply trying to warn people (idiots like you included). You have no idea what you are talking about....you just keep spewing hoping something sticks.

I am done. It is obvious people like you think they know it all and I am tired of #1 having to defend myself and #2 having to keep trying to explain & endlessly repeat myself because you don't grasp what I am saying. I am not going to waste any more time arguing with you. You obviously have no clue what you are saying or doing.

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I have to agree with @freemind. You made the decision to buy a no name tank and in your hysteria you decided to slander the vendor. As I rule, I only buy hardware that has a strong reputation and don't beta test. This is simply a case of buyer's remorse.

1. If this tank really does come stock with a Ni200 coil, can we get confirmation that the OP was using it properly in TC mode when the alleged overheating happened?

2. Is it possible that the tank functions perfectly fine for people who take a drag, wait a couple minutes, then take another, while getting excessively hot if chain-vaped? Heck, I've gotten my Crown (generally considered a top-notch device through myriad reviews) uncomfortably hot if I'm pulling on it too hard...this would be a tank that doesn't match a vaping style, not a tank that's necessarily defective.

3. If the tank and coils are being used correctly, in the proper mode, and the thing is getting unbearably hot after a single hit, I'd be worried and would be warning people about the danger of the tank, with the bitching about the vendor not standing by their product as a secondary concern. Though, if this third and least-likely (in my eyes) scenario is indeed the case, I'd be pretty bent with the vendor too for the mere fact they're even stocking such a device...