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BEWARE of Ejuice Pack subscription service

bowdenboss

Member For 4 Years
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The first part of April I decided to give Ejuice Pack subscription service a try. I read through their website and made sure this was a month to month subscription in case I was unhappy I could cancel. I chose their largest box which was $45.99 and was to be bottles of juice and some hardware. It advertises some name brand juices ei: Cuttwood, Beard, Cosmic Fog and Charlie Noble. I realize that you aren't going to get all name brand juice but I thought one. I also acknowledge that I didn't have huge expectations on the hardware.
I ordered and when a days went by without communication I used the "contact us" on their website. Over the course of the next few days sent messages asking for a tracking # or an estimated arrival date. I did not get any response back. 10 days later I did receive my box. What I got was 3-15ml bottles of juice, 1 bottle of 30mls and 1-5ml bottle, a vape band and a RDA. The juices were terrible. Some had paper hand written labels. None of the flavors matched the description of the flavors except one which was the 5ml bottle. RDA was such crap that my husband had to put it in a vice and use pliers to get the top cap off. One of the post holes was not even drilled all of the way through,it was cheap junk.I immediately cancelled the subscription and just chalked it up to a learning experience. Last week they charged my credit card again. I tried to contact them again and still no response. I will have to do a chargeback. Just beware of this company.
 

Whiskey

Diamond Contributor
Member For 4 Years
Wow, thanks for the heads up on this one:facepalm:
Can you post pictures of what you received?
 

UncleRJ

Will write reviews for Beer!
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That well and truly sucks!
 

SteveS45

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Member For 5 Years
@bowdenboss Welcome to the :vu: and hope you can enjoy your stay.

Sorry to hear about the bad experience you had and hope it never happens again and you can get a resolution.
 

bowdenboss

Member For 4 Years
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Yes that's the one. Thank you everyone for your support and concern. I will update if I every hear from them or when I receive my chargeback from the credit card company.
 

James

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ECF Refugee
how about you post a pic or 2 to show what you got from them ?
 

bowdenboss

Member For 4 Years
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I wish I could but I can't. I received the piece of junk last month and it was useless so I threw it out. I wasn't intending on speaking about this until they decided to continue to charge me after I cancelled. Sorry. Now I wish I had saved it or taken a picture. Have a great day y'all.
 

Whiskey

Diamond Contributor
Member For 4 Years
Facepalm14_zpsyxll1zoc.gif
 

James

Bronze Contributor
Member For 4 Years
Member For 3 Years
ECF Refugee
Well if you payed thay should send you another box , when you get it could you post pics of it please . ?
 

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