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GTRS VBOY - door issue - update

jerryprague

VU Donator
Member For 2 Years
Member For 1 Year
I bought the GTRS VBOY late September, it was what GTRS is now calling 'version one'. No secret that the battery door kept popping open at random intervals, the batteries would simply fall out, it kept getting worse to where I had to use tape to hold it on.

GTRS said they would only fix this through a distributor. Fortunately I bought one locally (vasecigareta.cz, excellent store here in the Czech Republic), and they took it back to get it fixed a few weeks ago.

They replaced the door, however, as I had seen on GTRS Facebook page, it was not stamped 'version 2' on the door, and hence was the original version. Door kept popping open, batteries kept falling out.

I gave it in once again early this week and told them that the new door must have 'version 2' stamped on it. Got a call from them a few days later, that they will not have the version 2 door in stock for another month. They have excellent customer service - I told them that I have had enough of this, and they agreed to refund me my purchase price.

Susan from GTRS service has been most helpful, offering to send me a door so I can fix it myself, but, at this point, I'd rather take the refund. I am going to get the new REV Nitro 200W instead, half the price, and it looks like a great mod.
 

janne303

Member For 4 Years
Waiting for vasecigareta.cz to get their v2 doors in stock... Me and my friend got the same crap fault

Skickat från min SM-G935F via Tapatalk
 

jerryprague

VU Donator
Member For 2 Years
Member For 1 Year
Waiting for vasecigareta.cz to get their v2 doors in stock... Me and my friend got the same crap fault

Skickat från min SM-G935F via Tapatalk

If you are in Prague this week, Nov 29, Wednesday night, a few vapers are getting together in Zizkov, let me know if you are interested, I'll give you details :)
 

janne303

Member For 4 Years
If you are in Prague this week, Nov 29, Wednesday night, a few vapers are getting together in Zizkov, let me know if you are interested, I'll give you details :)
I live in sweden and last visit to prague was a few years ago. It a very nice town!

Skickat från min SM-G935F via Tapatalk
 

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