5% off orders from FocaleCig

mrSchnauzer44 · Dec 15, 2014

Hey guys,
Longtime reader/stalker, brand new poster here.

So I found this coupon for 5% off at Focal eCigs, which I know isn't amazing but I was able to use it on two different orders so far. Idk if that was a glitch or if this code is literally "unlimited" until it expires in March 2015, but yeah. I thought I could share.

Zamazam · Dec 15, 2014

It's a ********** aggregator site. Gotcha!

tick22 · Dec 15, 2014

also remember if ordering from the US warehouse, saying it is in Stock, does NOT mean it is in stock. Been waiting 2 weeks for one of their in Stock items to ship. A week after I bitched about it, they told me they were waiting for shipment. So really, next time, I might as well order the cheaper item from another vender.

The bitch is even after I mentioned it to them, their site still showed it IN STOCK and it was not.

They lost my business in the future....

VapedCrusader · Dec 15, 2014

tick22 said:
also remember if ordering from the US warehouse, saying it is in Stock, does NOT mean it is in stock. Been waiting 2 weeks for one of their in Stock items to ship. A week after I bitched about it, they told me they were waiting for shipment. So really, next time, I might as well order the cheaper item from another vender.

The bitch is even after I mentioned it to them, their site still showed it IN STOCK and it was not.

They lost my business in the future....

wow.. I thought they agreed to address this issue and change their item status to accurately depict what is ready to ship.. I remember this topic coming up a while back..

@Doris - care to explain? I certainly don't want to deal with the same thing if something is not available ..

tick22 · Dec 15, 2014

The item is now listed as avail 12-15 (ETA: Dec.15th), which was just added this weekend as I check daily.

I wonder if it is ready yet to ship to us customers????

or will we have another wait.

It's official, FT may be faster, my order from them is in the States and was ordered the same day.

I expected the wait for FT but should have had my order from Focal by now, due to the original listing.

Midniteoyl · Dec 15, 2014

pandacheck... LOL

Focalecig · Dec 16, 2014

tick22 said:
also remember if ordering from the US warehouse, saying it is in Stock, does NOT mean it is in stock. Been waiting 2 weeks for one of their in Stock items to ship. A week after I bitched about it, they told me they were waiting for shipment. So really, next time, I might as well order the cheaper item from another vender.

The bitch is even after I mentioned it to them, their site still showed it IN STOCK and it was not.

They lost my business in the future....

Hello Tick22,

Sorry for the problem happened and the inconvenience it had caused.
We appreciate that you put it up to draw our attention and work on improving our stock accuracy.

Focalecig · Dec 16, 2014

VapedCrusader said:
wow.. I thought they agreed to address this issue and change their item status to accurately depict what is ready to ship.. I remember this topic coming up a while back..

@Doris - care to explain? I certainly don't want to deal with the same thing if something is not available ..

Hello VapedCrusader,

Thanks for tagging me. We are working on it to make the status being accurate. Some of packages by DHL might be delayed due to the busy season of foreign trade. We will keep our customers inform if there is delay.
If there is any problem, please feel free to reach out.

tick22 · Dec 16, 2014

Doris said:
Hello Tick22,

Sorry for the problem happened and the inconvenience it had caused.
We appreciate that you put it up to draw our attention and work on improving our stock accuracy.

PM sent

We will keep our customers inform if there is delay.

That would be nice, but I had to post on your forum before I got any response that your US warehouse was out of stock on the item I had ordered. That was how I found out, even though your US warehouse still said it was in stock...

Edit.

I just got another e-mail stating that the shipment is delayed and maybe in a couple of days the US warehouse may get it.. So really the US warehouse is not faster than ordering from your main site it seems.
Very disappointed.

Focalecig · Dec 16, 2014

Hi Tick22,

Thank you for your time.
We always update our available time on the right corner under the price. I supposed it is not obvious with small words, i'll see if our tech staff would highlight the note.

tick22 · Dec 16, 2014

That was not done til last Friday as I checked the US warehouse daily hoping, it would be mailed.
I wish I had taken a screen shot now. It was listed as in shock ready to ship... That changed last Friday 4 days after I had ordered the product with an ETA of 12/15.

Focalecig · Dec 16, 2014

tick22 said:
That was not done til last Friday as I checked the US warehouse daily hoping, it would be mailed.
I wish I had taken a screen shot now. It was listed as in shock ready to ship... That changed last Friday 4 days after I had ordered the product with an ETA of 12/15.

Hello Tick22,

We have sent email to you this morning (your evening) for informing the delay. As per tracking information, it would be delayed for 2 days more. Sorry for the inconvenience it caused.

tick22 · Dec 16, 2014

Thank you Doris, I just got the e-mail... still not happy, but lesson learned.

Focalecig · Dec 16, 2014

tick22 said:
Thank you Doris, I just got the e-mail... still not happy, but lesson learned.

Sorry Tick22, i understood your feeling

Action speaks louder than words, we are working on it.

TygerTyger · Jan 1, 2015

10% is better than 5%...... use FSVJ10 and save more.

bigbamboob · Jan 1, 2015

Ummm.... Not the best at mathematics, but that's a better deal

TygerTyger

just posted above.

Thanks, Wonder Woman

5% off orders from FocaleCig

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Zamazam

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