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No start conversation option

AvaOrchid

Member For 4 Years
So I'm extremely confused I cannot start a conversation either by clicking on someone's icon or by going to the private messages area and pressing start a conversation it's just gone. I have used the feature before so I know that I used to have it available but it is now gone. Can someone please help me figure out how or who to contact to restore my pm ability? I'm not very tech savvy so I'm a bit lost on how to even begin.
 

Countrypami

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So I'm extremely confused I cannot start a conversation either by clicking on someone's icon or by going to the private messages area and pressing start a conversation it's just gone. I have used the feature before so I know that I used to have it available but it is now gone. Can someone please help me figure out how or who to contact to restore my pm ability? I'm not very tech savvy so I'm a bit lost on how to even begin.
So when you click on a avatar you don't see this?

upload_2020-1-8_11-8-24.png


And when you go to a person's profile page, to the information tab you don't see this?
upload_2020-1-8_11-10-57.png

What type of device are you on?
Please post a screenshot of what you're seeing where the button should be.
 
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AvaOrchid

Member For 4 Years
I'm on a Samsung S10 e it's the same device that I had previously where the conversation thread was available.Screenshot_20200108-114941_Chrome.jpg
 

AvaOrchid

Member For 4 Years
Can you do a screenshot from this page when you click on the information tab please.
Screenshot_20200108-122123_Chrome.jpg
I hope I did this right. Also I hope that this isn't showing any information that you don't want posted I'm sorry if it is I don't really know how else to do it. Thank you so much for helping me as well!
 

Countrypami

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View attachment 153086
I hope I did this right. Also I hope that this isn't showing any information that you don't want posted I'm sorry if it is I don't really know how else to do it. Thank you so much for helping me as well!
Okay, I'm at a loss. Never seen this happen before so I'm pulling in our Tech @CJ to see if they have any ideas.
 

Countrypami

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I'm gonna assume you've tried logging out and back into your account?
 

AvaOrchid

Member For 4 Years
This is from my Galaxy S10. Is there maybe a minimum post set before someone can start a private conversation?
View attachment 153089
Yeah I imagine that's not the case because I have previously communicated with somebody during a purchase via p.m. . This is a recent thing like I had the start of conversation thread a month ago LOL unless they issued something new. Also I think the new member thing just recently popped back up too..so weird
 

Countrypami

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Yeah I imagine that's not the case because I have previously communicated with somebody during a purchase via p.m. . This is a recent thing like I had the start of conversation thread a month ago LOL unless they issued something new. Also I think the new member thing just recently popped back up too..so weird
We did make some changes that affect conversations. However, your account is not marked for that change to be in effect for you.
 
I just opened an account today and encountered the same problem as OP. I figured it was a post count thing, but I guess not. FWIW I noticed the problem from a MacBook Pro running Chrome.
Thanks in advance!
 

5150sick

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I just opened an account today and encountered the same problem as OP. I figured it was a post count thing, but I guess not. FWIW I noticed the problem from a MacBook Pro running Chrome.
Thanks in advance!

Are you able to add an avatar to your account?
 
Had to verify I was following the directions for adding an avatar from the Official Forum Help thread.
I do not see an option to add an avatar when I click on my name in the upper right hand corner.
I can't add an avatar
 

Countrypami

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I just opened an account today and encountered the same problem as OP. I figured it was a post count thing, but I guess not. FWIW I noticed the problem from a MacBook Pro running Chrome.
Thanks in advance!
New members have to wait 7 days before starting a conversation or posting an avatar.
 

AvaOrchid

Member For 4 Years
So I'm kind of wondering if that's what's going on with me even though I've been registered since Oct I don't know what qualifies as a new member. I also don't seem to be able to post an avatar. So maybe this will just resolve itself in a few days when whatever happened realizes I've been here for well over 7 days though I only have 30 some odd posts. @Countrypami thoughts on that idea?
 
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Countrypami

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So I'm kind of wondering if that's what's going on with me even though I've been registered since Oct I don't know what qualifies as a new member. I also don't seem to be able to post an avatar. So maybe this will just resolve itself in a few days when whatever happened realizes I've been here for well over 7 days though I only have 30 some odd posts. @Countrypami thoughts on that idea?

However, your account is not marked for that change to be in effect for you.
 

AvaOrchid

Member For 4 Years
I guess I don't really understand what that means. Just kind of throwing some things out there since there's something wrong and that something wrong imitates a 7 day or less account. Says I'm a new member, can't post an avatar and cant start a convo. Guess I'll find out in a couple days lol

Oh and thank you for your help! I'm sure it's a difficult thing keeping up with everyone's individual little issues and I appreciate you
 

Jinx'd

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Member For 2 Years
I guess I don't really understand what that means. Just kind of throwing some things out there since there's something wrong and that something wrong imitates a 7 day or less account. Says I'm a new member, can't post an avatar and cant start a convo. Guess I'll find out in a couple days lol

Oh and thank you for your help! I'm sure it's a difficult thing keeping up with everyone's individual little issues and I appreciate you

i think its 500 posts before your a gold member= no longer new, iirc. and you "may" have to get to, lets say, 50 posts before you can start a convo.
 

Countrypami

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I guess I don't really understand what that means. Just kind of throwing some things out there since there's something wrong and that something wrong imitates a 7 day or less account. Says I'm a new member, can't post an avatar and cant start a convo. Guess I'll find out in a couple days lol

Oh and thank you for your help! I'm sure it's a difficult thing keeping up with everyone's individual little issues and I appreciate you
What I said is you ARE NOT marked for the limitation that new members get. Our tech team is still working on this. My guess is that it is related to the new restrictions we put in place, but we do not know yet how or why.
 

Countrypami

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RuiG

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Hello everyone.

I have the same situations with conversations and avatar. Not really worried.

As a feedback, I tried computer browsing, android (as I normally do) and also android (viewing as computer webpage). No changes.

Also, sometimes I need to change to computer website In android because some menus and forum options don't show in normal view.

Thank you.
 

Countrypami

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oh, so 'your" the one peeking in her window :D

how many posts is needed to do a PM ?
:giggle:... It's not based on post count... it's based on length of membership.
 

Countrypami

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Hello everyone.

I have the same situations with conversations and avatar. Not really worried.

As a feedback, I tried computer browsing, android (as I normally do) and also android (viewing as computer webpage). No changes.

Also, sometimes I need to change to computer website In android because some menus and forum options don't show in normal view.

Thank you.

New members have to wait 7 days before starting a conversation or posting an avatar.
 

AvaOrchid

Member For 4 Years
What I said is you ARE NOT marked for the limitation that new members get. Our tech team is still working on this. My guess is that it is related to the new restrictions we put in place, but we do not know yet how or why.
Oh. Thx for the clarification. I'll keep checking back to see if it changes or if I can do something to assist
 

AvaOrchid

Member For 4 Years
I have the same issue with no start conversation button. Any advice?
If your issue is the same as mine thus far they haven't figured out why it's happening. I see you've also been here since October. And it says you're a new member still. If you figure something out by any chance let me know because it really puts a damper on the entire forum though I imagine this is completely up to the tech department and nothing we do has any bearing on anything
 

ItsRaw

Bronze Contributor
Member For 4 Years
I was just passing by, took a look at this option in my profile - and guess what? I have no "Start a conversation" as well.
This is weird, cause I was able to do so earlier. I have a convo started in september, but I can't see the button now.
 

Thorone

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Member For 4 Years
If your issue is the same as mine thus far they haven't figured out why it's happening. I see you've also been here since October. And it says you're a new member still. If you figure something out by any chance let me know because it really puts a damper on the entire forum though I imagine this is completely up to the tech department and nothing we do has any bearing on anything
Oh yes, I think it is just the same as yours. I see we are not alone with such kind of malfunction.
 

gopher_byrd

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If your issue is the same as mine thus far they haven't figured out why it's happening. I see you've also been here since October. And it says you're a new member still. If you figure something out by any chance let me know because it really puts a damper on the entire forum though I imagine this is completely up to the tech department and nothing we do has any bearing on anything
The New Member badge will stay that way until 1.) you are a member for a year or 2.) hit 150 posts and become a Bronze Contributor. I was a New Member for 10 months or so since I didn't post a lot here. Once I hit 150 posts I got the Bronze Contributor badge.
 

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