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Resolved. Post deleted by O.P.
- Thread starter Cru
- Start date
Hey Cru. This is Tim...the owner of VaporBeast. First and foremost, let me sincerely apologize for your experience. It's simply unacceptable and truly not indicative of the way we run our business. Please call me on my mobile number and I will get this taken care of ASAP! I can be reached at (PERSONAL INFO REMOVED BY STAFF) We have a dedicated customer care team of folks that are passionate about this industry and truly care about our customers. With that in mind, I'm very disheartened to hear of your experience. Rest assured, I'm hear make things right! I look forward to your call today.
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UncleRJ
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Hey guys!
Nice to see that it looks like this is going to be resolved.
Sorry I had to edit your post to remove the phone number as one of the very few rules is no posting of personal information.
But our PM system is up and running smoothly so please use that to contact each other and work things out!
Nice to see that it looks like this is going to be resolved.
Sorry I had to edit your post to remove the phone number as one of the very few rules is no posting of personal information.
But our PM system is up and running smoothly so please use that to contact each other and work things out!
Everything got worked out with this vendor guys very well! So much so that I plan to keep doing more business with them and recommend them. I could not figure out how or if I can erase this post so I just erased the title and what I wrote. But if a Mod see's this could you please take this whole thing down for there is no reason for this to be in hall of shame anymore. As a matter of fact I will prolly praise them somewhere else on VU for a job well done!!! Thanks!
RMarcusY
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They don't like to delete threads here at the VU.
I'm finding this thread useful. I now know that if I ever have a problem with this vender, they will try their best to make it right with me.
I'm finding this thread useful. I now know that if I ever have a problem with this vender, they will try their best to make it right with me.
I just ordered something from them today, and it's a pity the original post was removed. However presumably any issues can easily be worked out - I'm hoping I won't have any of course
If my experience with Vapor Beast is any indication, you won't have any problems. Out of curiosity I went and looked at my order history with them. I've put in 23 orders since Jan 2013; every one has been problem-free (including one where I needed to do a return). Once in a while they've been a bit sluggish in responding to emails, but overall, they've been a solid vendor.
Considering that I buy from a bunch of other vendors as well, looking at my order history with VB underscores the fact that I spend way too much on vape gear. Might have to start smoking again so I can save money...
