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Angelcig problems?

Angel Cigs

Silver Contributor
Member For 4 Years
Unlisted Vendor
Im having issues with my order too.
My order is one of the new 100w I-Sticks that I ordered back on the 25th of July.
Apparently, it was suppose to FINALLY ship out this past Monday, and I was suppose to get it today.
But when I checked tracking, it has been sitting in the Oakland post office since the 25th of this month. Im almost afraid someone has hi-jacked it, or it was just never sent to me.
I dunno.
And of course my last two requests to Angelcigs have gone un-answered.
So I guess Im screwed.
can you tell me order number?
 

Troy Brown

Member For 4 Years
To anyone watching this thread........
I do not hold Angelcigs liable for this issue. They did nothing wrong in my eyes since I have now reviewed it in more detail.
This is an issue with the post office since they did receive the package, in two of their locations to be specific, and it did not go any further.

So to be clear, Angelcigs is not a fault on this issue.
 

underd0g

Member For 4 Years
yep same issue here, ordered a Sig 75 TC weeks ago and shipping said to start August 31, 2015. Still nothing...


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Angel Cigs

Silver Contributor
Member For 4 Years
Unlisted Vendor
sigelei 75W arrived our USA warehouse on Aug 31, however warehouse guy need 1-3 days to clear eveyrthing out before ship all orders, all sigelei 75W order will ship out on Sept 2-4. Apologise to let you guys waiting so much time.
 

underd0g

Member For 4 Years
@Angel Cigs, you should adjust your shipping parameters as to not continue to upset your customers. I'm reading this in a few different e-cig forums. If you like your business you need to address that issue.


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Troy Brown

Member For 4 Years
UPDATE.....Mine just arrived after I had contacted USPS.
From what I figure, Someone was holding it for an undesclosed reason. (they never really said why).
And when I looked at the shipping label, the info was all correct. BUT I did notice that down in the lower left corner of the label, it did have this info showing....("260-istick-10ss=1")

I am thinking someone in the post office that vapes saw that little bit of juicey info and thought to them selves.....NICE!!
Just saying..........
 

underd0g

Member For 4 Years
Who here thinks we should have our orders shipped priority mail because we're waiting an extra week?


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Arizona

Member For 4 Years
Member For 3 Years
Member For 2 Years
Member For 1 Year
I love Angelcigs. I have nothing but good things to say about them. Good prices, fast shipping, solid products. My SMPL and Troll arrived in 5 days.
 

underd0g

Member For 4 Years
@Angel Cigs you don't keep your word, and on top of that I've waited over a MONTH for my order! You said SEPT 4th at the LATEST! Why hasn't my order STILL NOT SHIPPED?


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underd0g

Member For 4 Years
I'm super pissed, Angel Cigs only replies if she knows she being put in check on ecig forums. This is the last time I ever order from her.


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@Angel Cigs,

I placed an order on November 9th 2015 (Order #201511091434226). Shipping method is directly from USA 1-4 Business Days. The ship date for my Triton 2 Tank was the same day(Nov. 9th 2015), and my pack of Clapton Coils are due to ship November 21st 2015. We are currently at the 6th business day without any receiving either of the items, let alone any shipping confirmation/tracking#.

I have to assume the tank is in stock, mainly because it said so on your website. So, what would cause this delay?

I advised a friend to order through your site, but will most likely run into the same problems with shipping. After seeing all of the poor reviews and unresolved problems on different forums, we are both considering canceling our orders to save time and troubles.

I figured the quickest way for a response would be to try here. I hope you can help us.
 

Angel Cigs

Silver Contributor
Member For 4 Years
Unlisted Vendor
@Angel Cigs,

I placed an order on November 9th 2015 (Order #201511091434226). Shipping method is directly from USA 1-4 Business Days. The ship date for my Triton 2 Tank was the same day(Nov. 9th 2015), and my pack of Clapton Coils are due to ship November 21st 2015. We are currently at the 6th business day without any receiving either of the items, let alone any shipping confirmation/tracking#.

I have to assume the tank is in stock, mainly because it said so on your website. So, what would cause this delay?

I advised a friend to order through your site, but will most likely run into the same problems with shipping. After seeing all of the poor reviews and unresolved problems on different forums, we are both considering canceling our orders to save time and troubles.

I figured the quickest way for a response would be to try here. I hope you can help us.

the triton 2 tank is in stock but the clapton coil heads only shipped from China on last saturday, so may ship your order this week laterly. actually contact us in facebook is faster than here
 
the triton 2 tank is in stock but the clapton coil heads only shipped from China on last saturday, so may ship your order this week laterly. actually contact us in facebook is faster than here
Actually, this was a pretty quick response. Thank you for getting back to me so quickly.

I would recommend informing the customers if an order is going to be shipping separately or held until all items arrive. My friend's order shipped partial with his mod and tank(same tank). But the coils are due to be shipped when they arrive. I just find it strange that my tank wasn't shipped separate.

Again, thanks for the quick response. I just can't wait to try them out.
 

Angel Cigs

Silver Contributor
Member For 4 Years
Unlisted Vendor
Actually, this was a pretty quick response. Thank you for getting back to me so quickly.

I would recommend informing the customers if an order is going to be shipping separately or held until all items arrive. My friend's order shipped partial with his mod and tank(same tank). But the coils are due to be shipped when they arrive. I just find it strange that my tank wasn't shipped separate.

Again, thanks for the quick response. I just can't wait to try them out.
for the detail of how warehouse run for partial shipment, i dont know too much, but the most reason for partial shipment is about stock.
 

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