I also do Zamplebox. I've received 2 of the same juices twice in a row, didn't care for it the first time. I sent them an email asking if I can please not receive that particular juice in any future orders. They said, yes, that's fine, apologized, then told me to put it in my flavor profile as one of the flavors I don't want. The thing that bothered me is they didn't offer to replace the bottle. Maybe I expected too much. I tried to price-compare before I finally decided on Zamplebox. I chose them because for the amount of juice you get, it's a better deal than some of the others. I can get 3 15ml samples per order, not 2 30ml, which was a big deal to me. I don't want 30ml of juice I may or may not even like.