Through evolving legacy modernization, a clear need for automation arose to bring actionable insights to IT and DevOps teams. Unified monitoring, log management and event management vendors are finding ways to embrace Observability in their tech stacks. And while the overall functionality doesn’t change, these adjustments have led to confusion between IT and DevOps teams. IT Operations and Service Management (ITOSM) professionals are skeptical that Observability is a marketing ploy rather than a tool that actually implements technological change. DevOps professionals, on the other hand, are hesitant of the idea of repurposing legacy tools. So what should vendors do when… [Continue Reading]
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