@kb001 Understand that the important thing in this business is repeat business. Anyone can sell some crappy tasting product once, and there's little profit to be had in doing so.
Yes, people can lie, and sometimes they can make white lies to maintain an otherwise perfect record - a saint's temptation. Your opening question sounds like you have an axe to grind though, and the generalizations don't hold up in application to ejuice because... taste. I'd have to wall-o-text to articulate all that and I'm lazy.
be nice lol
I have an axe to grind? Im not sure how you came to that conclusion. If you mean I wanted to inform people of common business scams the I guess i do, yet I like you am lazy and if I had a problem with a specific business then I would use a chain saw b/c sharpening axes is a time consuming process(yet you can use a grinding wheel instead of files and sharpening stones,,lol) I do have to comment about your repeat customer comment, in that the important thing in business is MONEY. So many companies are in business for 3-5 years selling knock off products or services, and once the crap hits the fan they close up and open up another company under a different name, yet the senior officers are the same. This is a very common practices for things like home improvement companies, such as roofers, window installers, siding etc. as well as get rich quick scams, cure all/weight loss "non Rx needing drugs", this is done domestically and by foreign companys(especially the foreign ones). For legit companies I would say that word of mouth refferals are more important then repeats, cause new business is the only way to grow, and yes happy customers are the way to get new business, yet here is an odd point of interest. Business spend more money on dealing with unhappy customer(so as to make them less unhappy) then they send on the happy ones and the neutral one(the take it or leave it, yet I used them before and are not overly pleased with the company yet are not unhappy enough to complain. Only 10% of unhappy customer will take the time to call in and complain the other 90% either accept or leave, most leave and bad mouth the company. If repeat customers was their primary importance then they would spend that time and money on the repeats, yet the damage and advantage word of mouth is in their view more important as to spend all the extra man hours and money to get that 1 in 10 unhappy back to happy or atleast so as to prevent bad person to person talk. I learned/was taught that when I work as a stock broker for *******#** when I was 20. They flat out said we want world class service yet we are not going to pay or reward you for providing world class service. (Now that was my axe...chain saw to grind, yet I did not intend on doing so when I began this excessively long text, sorry for my rambling on and on.
On a ejuice note that I would like you help/insite on. I ordered 2 van. custard(capella manufacture) from esmoke and wiz lab. esmoke 13ml bottle had original label, the wiz lab 30ml bottle repackaged label. Price almost same. My need for your help is that the esmoke shipped product is much darker in yellow color (richer looking) the wiz lab color is a pale yellow. My questions to your are could there be other reasons for this discrepancy other then possible dilution on the wiz lab shippped product? I mean I ordered them the same time (by accident, I placed a large order with wiz lab and duplicated a prior product order from esmoke) could the product from esmoke which is in the original container be older then the wiz lab and that is why it is so much darker. I am a litttle worried cause most the wiz lab products (different manufactures) are a lighter color of the same type of flavor when compared to the lorann flavor I got from esmoke last month, as I wanted to try different manufactures so I did not order lorann flavors (not that I was unhappy with them I just wanted to try new prod.) Even the 8ml wiz lab bottles are repackaged. There are a few flavors with dark colors similiar to lorann, and the 1 lorann 8ml maple was dark black. Anyway I look forward to your educated response.
thank you and take it light....--KB
P.S. unfortunetly there is no testing method or standard w/ flavors and with each persons taste unique as well as there being many outside factors that affect DIY ejuice (such as stepping, PG/VG ratio, nic purity, additional add ons like sweeteners and ph adjusters..and whatever else) how would one make a valid claim if a company did mess with the final products shipped? I don't think it could be done unless it was so over the top bad...Anyway I look forward to our continued texting, b/c in the end we are all lovers of vapin.
