Thanks for clearing that up.
My biggest issue with Firstchoice is the deletion of negative reviews on their website. I understand that shit can happen, but fix it if it does. Don't hide it. I cannot trust any of the reviews on their website anymore to be of use in deciding what, or even if to buy, as cherry picked reviews are worse than no reviews at all. Other more ethical companies deserve my business, and I will pay more if necessary to be assured of receiving a quality product.
If they had emailed me, explaining that they had only crap nic ATM, but were expecting their regular quality nic shortly, or if they even responded to this thread to explain what happened, I might give them a second chance. There is no way that anybody could look at the orange bottle of nic they sent, and not understand that it looks different from the nic they described it to be, and what they had previously sent me. Bait and switch comes to mind.
I actually feel badly that some may have read this thread (and many read, but do not post) and made a buying decision based on recommendations made here, only to receive the same crud I did.
At this point,Firstchoice either lacks appreciation for the business of Canadian DIY types on this forum, or basic business ethics. Unless you are able to think of an alternative explanation. For that reason alone, I cannot recommend Firstchoice. To do so, would be to reward a company that is at best ambivalent toward this community, and at worst, unethical.
This forum has many times been the thin line between scammers, and our members getting ripped off. That is one of its many benefits, and strengths. We are a community that watch each other's backs here.
.
