We've seen this a zillion times and our moderator team is starting to sound like a broken record. A member comes in the forum... tells us their gear is malfunctioning or defective. The staff and veterans do our best to troubleshoot, but nothing fixes the issue. We'll ask where it was purchased: "Oh, you bought it from eBay... well there is your problem." If you buy vape gear from eBay... BUYER BEWARE... you get what you pay for! There are sellers on eBay selling malfunctioning, defective, cloned gear. I'm not saying all purchases made on eBay will be bad... There are some legit sellers. But we are seeing a large volume of posts regarding gear that isn't working properly and then find out it was purchased on eBay. When you buy from eBay... you get NO MANUFACTURERS WARRANTY. You also get no guarantee that it is not a clone or fake. Also, unless it's from a trusted source NEVER BUY BATTERIES ON EBAY!