Girlfriend and I are quitting cigs and getting back into vaping. I ordered a few juices and kits from a few different sites. All but one were based in Nevada. Elemment Vape is the only other company I used which is in Rosemead CA
I ordered two vapes from Elementvape.comLast Friday. My order came out to be more than $50 so I qualified for free shipping. Doing my research on them I googled them and found out I live LESS THAN an hour from the warehouse. With that being said I know free shipping means it will prob take forever and i seen complaints on shipping from them but since I live that close you can't really beat it. Plus the prices were great. I also noticed it would take 24-48 hours to process shipping with free shipping.Again ...not a problem for me.
I got an email The following Monday stating my order was shipped out with a tracking number. First off I know that USPS tracking is a straight up Terrible and can mean MANY things! So I use that feature with a grain of salt. The following day it didn't update so like I usually do ... I called the company's local USPS to see if it got shipped out/dropped off and he confirmed it was indeed dropped off the previous day( gave me a drop off time which was a few hours after tracking label created so it added up and made sense) and that it was in transit to City of Industry sorting facility and that it would come to my local post office the next day but no more than two.
During this whole process the tracking number still says pre shipping process no updates.It is now day 3 going on 4 so I called element vapes local USPS again and they said a different story this time. Obviously it was a different person on the phone but they denied even having verification it was dropped off. He did however admit that there's a possibility it didn't get scanned but it would have gotten scanned at the sorting facility in City Of Industry which is its only stop before my local USPS and it would of been there already. Weird as hell that I got two answers! Mind you... my other packages of vape juice tanks etc that I ordered the exact same day from the vegas online company's had All arrived the following Monday after ordering..(2 business days lol)
So let's say this is all USPS fault. Did a little bit more re-search online about 1st class mail and I'm sure most of you already know it won't get scanned(tracked) if packaged a certain way and if weight is more than a certain amount of oz because the category of that mail will change and so will price .Certain packaging also may not qualify to get scanned
@Element Vape Could this possibly be why
It's taking so long? I live less than hour away from the warehouse and it's the third day and it's not here with USPS telling me there's no written/physical verification that it was ever received from you. I emailed Ken hopefully I get a response.
I deeply apologize for saying this ...I really do but I really think you guys should change your shipping policy/carrier or something because after reading all the reviews and complaints it keeps boilng down to the same thing. Then it seems like whoever is the third party On USPS end that moves them between sorting facilities are tampering with them and they are coming in defective. Wether to check for drugs or just be scandalous. Now I'm worried about that too. Tracking can't be down cuz my Nevada products had updates every step of the way.
To all fans of them keep in mind I wrote all this giving them the benefit of the doubt that it was even dropped off and shipped in the first place.But me waiting going on my 4th day to wait on a product coming from a company less than an hour away is INSANE.
I ordered two vapes from Elementvape.comLast Friday. My order came out to be more than $50 so I qualified for free shipping. Doing my research on them I googled them and found out I live LESS THAN an hour from the warehouse. With that being said I know free shipping means it will prob take forever and i seen complaints on shipping from them but since I live that close you can't really beat it. Plus the prices were great. I also noticed it would take 24-48 hours to process shipping with free shipping.Again ...not a problem for me.
I got an email The following Monday stating my order was shipped out with a tracking number. First off I know that USPS tracking is a straight up Terrible and can mean MANY things! So I use that feature with a grain of salt. The following day it didn't update so like I usually do ... I called the company's local USPS to see if it got shipped out/dropped off and he confirmed it was indeed dropped off the previous day( gave me a drop off time which was a few hours after tracking label created so it added up and made sense) and that it was in transit to City of Industry sorting facility and that it would come to my local post office the next day but no more than two.
During this whole process the tracking number still says pre shipping process no updates.It is now day 3 going on 4 so I called element vapes local USPS again and they said a different story this time. Obviously it was a different person on the phone but they denied even having verification it was dropped off. He did however admit that there's a possibility it didn't get scanned but it would have gotten scanned at the sorting facility in City Of Industry which is its only stop before my local USPS and it would of been there already. Weird as hell that I got two answers! Mind you... my other packages of vape juice tanks etc that I ordered the exact same day from the vegas online company's had All arrived the following Monday after ordering..(2 business days lol)
So let's say this is all USPS fault. Did a little bit more re-search online about 1st class mail and I'm sure most of you already know it won't get scanned(tracked) if packaged a certain way and if weight is more than a certain amount of oz because the category of that mail will change and so will price .Certain packaging also may not qualify to get scanned
@Element Vape Could this possibly be why
It's taking so long? I live less than hour away from the warehouse and it's the third day and it's not here with USPS telling me there's no written/physical verification that it was ever received from you. I emailed Ken hopefully I get a response.
I deeply apologize for saying this ...I really do but I really think you guys should change your shipping policy/carrier or something because after reading all the reviews and complaints it keeps boilng down to the same thing. Then it seems like whoever is the third party On USPS end that moves them between sorting facilities are tampering with them and they are coming in defective. Wether to check for drugs or just be scandalous. Now I'm worried about that too. Tracking can't be down cuz my Nevada products had updates every step of the way.
To all fans of them keep in mind I wrote all this giving them the benefit of the doubt that it was even dropped off and shipped in the first place.But me waiting going on my 4th day to wait on a product coming from a company less than an hour away is INSANE.
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