Hey guys, I ordered vape products from fastfreddy (this is my second transaction from them and the first one had no problems) but it was held at Customs. So I went there to claim the package, but when the Custom's officer opened the package, it wasn't the items I ordered. What's inside the box is a watch (later I found out that it was a fake watch). So they appraised it and I have to pay for Custom's Duty. I reported this to fastfreddy but had to wait for a week because there was a week long Chinese Holiday a couple of weeks ago. I sent them the pictures but they keep insisting that they've already delivered the items I ordered. So i filed a claim with Paypal and escalated it for a refund after a few days of not hearing from them (no update from the ticket I filed with fastfreddy).
Now my question is, did I do the right thing in filing a claim with Paypal? What are the chances that I will get refunded? I still want to do business with fastfreddy, can I still order from them even if I have this pending ticket?
Thanks for your responses.
Now my question is, did I do the right thing in filing a claim with Paypal? What are the chances that I will get refunded? I still want to do business with fastfreddy, can I still order from them even if I have this pending ticket?
Thanks for your responses.
Last edited by a moderator: