focalecig 510 connection issues

[ciro]

ok, i just received my 50 watt clone from focal, and the 510 is garbage, way too shallow. most attys only screw down half a turn. it will make the connection but the attys pop off too easy. i need to know if its just mine or thats how they are made. i had a cloupor hanna 30 watt clone and the 510 was perfect. so i need some help, because i'm thinking about returning it

 

[AdamSenior]

What clone did you buy? Post a link or better yet pictures of the problem.

 

[UncleRJ]

Just contact them, tell them of your problem and they will take care of it for you!

 

[Focalecig]

Hello Ciro,

Please tell me your order number and your contact email, i'll have our customer service to reach you in a timely manner.
Please rest assured, if this is defective item, you deserved to be compensated. It would help if you could send us video for showing problem.
Feel free to reach me or [email protected]