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Is the battery on my juul supposed to move around?

This is a common problem with Juul, more specifically with the charger connects. Juul has a pretty great return policy, but I have went through atleast 20 Juuls at this point because each other is made differently and they're so easy to lose. Sometimes, Juuls come with loose charging connects. I have dealt with returning with Juul support and they have always been extremely responsive and generally they don't even ask for the original receipt.

Here's another trick that works for me with loose charge connects - if you want a really strong hit, just pop the cartridge in and out, and make sure it sticks as much as possible. Popping the cartridge in and out will help.
 

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