In many organizations, time and productivity is lost by staff by working on repetitive tasks that would be better suited for outsourcing, rather than focusing on the knowledge-based work that they are employed to do. This is a problem that shouldn't be underestimated, Harvard Business Review reckons that knowledge workers spend up to 41 percent of their time on tasks that could be competently carried out by others. To address this issue and help make outsourcing tasks easier, New York-based company Invisible has built an artificially intelligent bot, which it calls a Digital Assembly Line. Users can email, call, or text… [Continue Reading]
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