I recently purchased a new mod from Focalecig, & it's a Stingray type clone, with an engraved wolf's head at the bottom of one side. I bought this mod because I'm a fanatic about dogs, love everything about them, and being around them, so why not have a mod that emphasizes that? I recieved my new mod in a time period that was considerably shorter than what I expected, coming from China, & I was very pleased with that.
There was an instance I thought I had a problem with my new mod, but with the help I recieved from Doris, and the other customer service reps, it was solved, and we figured out it was in fact not a problem with the mod, but with my not knowing about the one particular issue at hand. So, I got to educate myself further with new mods, & at the same time, be abl to tell others of my experience. But the first knee jerk reaction is not always the best one, and this was the example of mine. I reacted wrong, and said things that were not considerably favorable looking.
Since then, I have made considerble attempts to educate myself with extensive reading, & watching of videos on the use and workings of different type mods. And I am very pleased with the help I recieved from the many fine folks here on the VU, & with Doris, the customer service rep in China. Now, if the issue arises again, I will not be ignorant as to what should be done to correct it. Mods must have cleaning from time to time, both externally, and internally, to ensure they continus to function as intended.
I plan on returning to Focalecig, as a customer, having seen some items I may want to incorporate into my daily vaping practices. Anyone that considers Focalecig for your source for mods, or accessories should not hesitate, because it is my experience that if there is an issue, Doris will be more than happy to help you find a solution, or to assist you in making a decision about any particular item you are looking for.
They ARE one of the more reputable vendors here on the VU, & you can be confident in making any purchases from them.
There was an instance I thought I had a problem with my new mod, but with the help I recieved from Doris, and the other customer service reps, it was solved, and we figured out it was in fact not a problem with the mod, but with my not knowing about the one particular issue at hand. So, I got to educate myself further with new mods, & at the same time, be abl to tell others of my experience. But the first knee jerk reaction is not always the best one, and this was the example of mine. I reacted wrong, and said things that were not considerably favorable looking.
Since then, I have made considerble attempts to educate myself with extensive reading, & watching of videos on the use and workings of different type mods. And I am very pleased with the help I recieved from the many fine folks here on the VU, & with Doris, the customer service rep in China. Now, if the issue arises again, I will not be ignorant as to what should be done to correct it. Mods must have cleaning from time to time, both externally, and internally, to ensure they continus to function as intended.
I plan on returning to Focalecig, as a customer, having seen some items I may want to incorporate into my daily vaping practices. Anyone that considers Focalecig for your source for mods, or accessories should not hesitate, because it is my experience that if there is an issue, Doris will be more than happy to help you find a solution, or to assist you in making a decision about any particular item you are looking for.
They ARE one of the more reputable vendors here on the VU, & you can be confident in making any purchases from them.
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