Who has ordered from Vapesourcing.com?

Discussion in 'Vaping Related But Doesn't Fit In a Category' started by jflo69rmnp, Feb 24, 2017.

  1. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    I'm curious if anyone has ever ordered from this place. I ordered two mods from them, and haven't heard anything!!! It has been almost two weeks!!!
    I would not have even attempted ordering from a company based in China, but the deal was too good to pass up.
    Anyway, let me know what your experience has been with this website.
     
  2. r055co

    r055co VU Donator Platinum Contributor Member For 3 Years

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    I'd contact them and if they don't get back to you within 3 business days reverse charges/file dispute that you have not received goods paid.
     
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  3. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    I'm considering that. I keep thinking they will contact me since I send them multiple messages daily.

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  4. r055co

    r055co VU Donator Platinum Contributor Member For 3 Years

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    Don't waste anymore time, you've made a well beyond reasonable effort and they have chosen to ignore you.
     
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  5. inspects

    inspects Squonkamaniac Staff Member Senior Moderator VU Donator Diamond Contributor Member For 4 Years

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    ^^^^THIS^^^^
     
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  6. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    Thanks for all the input! I'll contact PayPal tomorrow. I guess I was hoping they would come through.

    Sent from my HTC 10 using Tapatalk
     
  7. Paratech

    Paratech I forgot VU Donator Gold Contributor Member For 2 Years

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    Have you spammed their FB page?
    https://www.facebook.com/vapesourcingecig/

    They must not stand behind their word.
    https://vapesourcing.com/aboutus
    2) We have our own warehouse in Shenzhen and we will ensure all orders will be shipped out within 24 hours after payment.
    3) We owns the best logistics group in E-cigarette industry, which guarantees a quick, safe and accurate logistics. At the same time, we cooperates with logistics companies like EMS, DHL, UPS, TNT and so on.

    I've seen a lot of their advertising but never ordered from them.
     
  8. ej1024

    ej1024 VU Donator Diamond Contributor Member For 4 Years

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    I ordered from them before...
    PayPal claim always works!


    Sent from my iPhone using Tapatalk
     
  9. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    Thanks everyone! I finally received a message this morning, saying that the order went out on 2/20...

    Sent from my HTC 10 using Tapatalk
     
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  10. ceecee

    ceecee Bronze Contributor Member For 2 Years ECF Refugee

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    I've ordered from Vapesourcing several times and always got a good deal and never had a problem.
     
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  11. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    Well I still can't believe it took Sooo long to hear anything!!
     
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  12. ceecee

    ceecee Bronze Contributor Member For 2 Years ECF Refugee

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    Yeah I'm not sure why that was! I've never had to interact with customer service so I don't know if that's normal or not. As far as receiving my orders and getting authentic gear, I've had no problems. Most of my orders arrived in about 2 weeks or so but once a shipment did take a full month. Still showed up though and once it's shipped, it is out of their control.
     
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  13. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    They had Chinese New Year and it runs from 1/28- 2/3! They all quit working for a week or two during this holiday! The factories shut down as well as all mail services! It also takes many weeks for them to get up and running again as they have had great sales and are probably swamped! That is why they probably did not answer your emails!
    You have to be patient when ordering from any China company like Fasttech,Gearbest,Vapesourcing,3F etc....
    I am still waiting on a FT order I placed on 1/27- just shipped out 2 days ago! It could still take a couple of weeks to get to my house!
    If you are in a hurry- buy your stuff local and pay the price or google search for the best price!
    If you don't mind waiting and can be patient and save some money- order from China!
     
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  14. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    I understand, but two weeks is a little long.

    Sent from my HTC 10 using Tapatalk
     
  15. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    Haha- you will learn if you order from any of the other China sites if this is your 1st order! 2 weeks sounds about right- they are very, very slow! Wait till you start fixating over the shipping now- checking everyday to see as it sits in their customs for another week and then can sit in US customs for another few days to a week, half the time you have know idea where that package is and when you will get it, it does get very frustrating!
    I try to order as much as I can thru US vendors if speed is a factor and use the China vendors for coils,wire and drip tips stock ups and do not care when I get it- and the few mods and tanks that I can't get here in the US.
     
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  16. ceecee

    ceecee Bronze Contributor Member For 2 Years ECF Refugee

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    SnapDragon speaks the truth! Fasttech is about the best for customer service, in my experience. Efun.top is also pretty good. But some of the others, not very good at all.

    And at this point, when I order something from China I'm not generally in a hurry to receive it. I already know it will take anywhere from 2 to 7 weeks to arrive so I just don't sweat it at all. If after 2 months I still don't have it, I send one e-mail and if there's no answer, I put a claim in with Paypal.
     
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  17. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    Thanks y'all. I'll definitely take this into account next time

    Sent from my HTC 10 using Tapatalk
     
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  18. jflo69rmnp

    jflo69rmnp Member For 1 Year

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    I received this message this morning from "Vaper Girl"

    "Hi friend, could you please send an email to [email protected], my colleague will help you to solve it, I'm afraid the forwarder lost your parcel and we have to re-shipment for your parcel."

    Has anyone else had to do this? This is freaking ridiculous.


    Sent from my HTC 10 using Tapatalk
     
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  19. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    Nice that @Vaper_girl got in touch with you and yes they do watch these forums and have helped others with any problems! She will make sure that all is being done for you to get your package to you!
    Sorry that you are experiencing problems with your order! I think that still it is a rare occurrence, but at least @Vaper_girl is on the case for you and will hustle to make it right!
    What people forget that is once the package is handed off to the mail service they are at the mercy of the mail service, like you! Companies like Vapesourcing are not the delivery service but take the blame and lose customers over these types of issues!
    Work with Vapergirl on getting satisfaction and she is good at customer care and will put this on the front burner now, and that you will get your package quickly!
     
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  20. ceecee

    ceecee Bronze Contributor Member For 2 Years ECF Refugee

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    Yes, I've had packages lost before they even left China but not from Vapesourcing. It means a delay but you should always remember, anytime you order anything from China it's usually going to take longer than ordering domestically. Sometimes much longer, sometimes not.
     
  21. VapingGuitarist

    VapingGuitarist Silver Contributor Member For 1 Year Unlisted Vendor

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    Glad you were able to get a response regarding your order. And two weeks is nothing for an over seas order. Key words "Over Seas" Unfortunately China is coming off of a long holiday and it's not like a quick pack and ship like here in the states. They have to process it, pack it, then it has to go through their customs and then 9 times out of 10, (unless you paid for air mail) goes into a big shipping container that has to be filled with products from other companies first, then loaded onto a boat for the long slow sail to which ever U.S.port, then said items (not just yours) have to go through our customs and be cleared before they are handed off to either USPS or UPS etc.... before going through their process before getting shipped to you. So it's a long time consuming process. :(
    Good news is, your order sounds like it's being taken care of. :)

    Shawn
     
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  22. Celticdragon22

    Celticdragon22 New Member

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    Hey snapdragon i ordered my right handed mag mod kit in white from them on the 3rd I have sent them several emails asking for a status on my order do u think it's still in back order ?
     
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  23. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    My quote was from last February 2017- this years Chinese New Year ran from Feb 11- 22, 2018 - but if your item was in stock I think it would have shipped by now.
    You could PM their representative here at VU click on the red
    @Vaper_girl and give your order # to her to check for you- when you click onto her name you will see her avatar, click on her avatar and you will see start a conversation- that will be a private message to her. When she replies to you you will see a red 1 on your envelope at the top of the page.
    Welcome to the forum Celtic Dragon and I hope that @Vaper_girl can help you!
    I hope this helps you.
    Here is the Vape Sourcing sales thread- maybe you could reply there with you shipping question too!
    http://vapingunderground.com/forums/vapesourcing-china.753/
     
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  24. Celticdragon22

    Celticdragon22 New Member

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    Thank you i will message her
     
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  25. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    I am in the US and I try to buy my gear from US vendors- I get too impatient with China vendors as most orders can take 2 or more weeks for delivery.
    With US vendors I usually have what I want in a few days and the prices are usually not any more expensive either.
    Hopefully she will reply, but probably not till tomorrow as I think it is 1 am there now.
     
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  26. Celticdragon22

    Celticdragon22 New Member

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    Thank you snap dragon I messaged her with my order number I live in the us as well I have bought from China before with wish and geek but at least i was given more info
     
    Last edited: Feb 27, 2018
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  27. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    I am sure she will contact you with info- hopefully your Mag will be shipped soon, if it hasn't been shipped out already- I think most went back to work a few days ago and it may take a while to play catch up! Vape Sourcing has been around for a while, I think at certain times on their site you can ask a live representative about your order too, it's usually late night or early morning in the US, when you would need to communicate with them.
    Best of Luck and let me know what happens.
     
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  28. Celticdragon22

    Celticdragon22 New Member

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    Thank you snapdragon ny I will wait for her response

    Sent from my SM-J327P using Tapatalk
     
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  29. Celticdragon22

    Celticdragon22 New Member

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    Hey snapdragon i heard from vape source and vapor girl I found out that even though I pre ordered the right handed mag mod kit edition they aren't in their warehouse till March 3rd I will keep u updated on the order and when I get it in I will update u again

    Sent from my SM-J327P using Tapatalk
     
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  30. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    Well that is great that she contacted you -glad to hear it is a pre-order, but will be at their warehouse around March 3rd, just a few days away- fingers crossed that you get that soon.Again stop back and let me know when you get it!
     
  31. Celticdragon22

    Celticdragon22 New Member

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    Will do snapdragon i am defiantly keeping my fingers crossed

    Sent from my SM-J327P using Tapatalk
     
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  32. PJReid

    PJReid Member For 1 Year

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    Just at FYI on Vapesourcing - I know that ECF is a dirty word here yet I am going to share this information. That vendor is notoriously bad with communication. There are SO many people on ECF who have trouble with them - the number of complaints that pop up are higher than the grand total of Smok complaints I have seen anywhere. They have a vendor thread on ECF and they do respond to that occasionally. I do wish you luck with your order. They don't appear to be scammers but they have major issues. I would use almost any Chinese resource before I used them. Again, best of luck. I know that sometimes the only place we can find what we want is through a Chinese source. In my experience, FT is the best, GB is fine, 3fvape is fine, Vapesouring is risky at best.
     
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  33. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    Hi Pam- I do agree with you- but for me I would never pre-order anything from any vendor any more, I've been burned in the past with long waits and sometimes by the time I am waiting on a pre-order, US vendors get stock in and could have have just ordered from US vendors and had it quicker.
    I have read the Vape Sourcing stories too and have not experienced any problem with them, but I have only used them a few times, but I usually stick with GB,HG and FT and I would never pre-order anything from any of them.
    After reading thru complaints about VapeSourcing, they really need to address their issues and problems and with all the complaints they get on the forums, no one will order from them.
     
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  34. PJReid

    PJReid Member For 1 Year

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    @SnapDragon NY - as usual, I agree with you 100%. I was hesitant to post the negative info about VapeSourcing since I have no personal experience with them but felt it was appropriate since there are SO many problems reported on ECF. I have pre-ordered from FT but only on items I was in no hurry for and I am always careful to make sure that is the only thing in the order. If I am ordering several items from FT, I create more than one order and group in stock items in one, "ships in 7 days" in one, etc. The more we know, right? ;)
     
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  35. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    LOL- we always agree- You and I have experience from buying from China vendors.
    I have pretty much stopped buying any thing from any China vendors, unless it is absolutely not offered for sale here like the Vapor Storm and the Pixys.
    I had a small cart ready to buy at FT, for the holiday sale and just stopped myself, even some of the items they say are in stock can go to restocking, had that happen the last order from there- almost 2 months to finally get my order from there- nope not for me.
    I didn't know that what Celtic Dragon ordered was a pre-order item- till a few posts later, even when they say the expected date, I have seen those slip by too, from any vendor, but I wish him the best of luck that his order gets out quickly.
    If it goes past the expected date I would threaten a charge back and then do a charge back or get in touch with PayPal and try to find a US vendor who is selling what I want! I had to call my bank and do a CC charge back on a US vendor a few weeks ago- I hated doing that, but when vendors don't ship out products after 3 weeks and don't communicate they left me no choice.
     
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  36. Krieger2311

    Krieger2311 New Member

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    Hey,
    so I'm new to your forum and I wanted to buy a "Smok Right-Handed mag kit" from vapesourcing. The problem I have, I'm from Germany and I would like to hear, if someone who's reading this, is from germany, ordered from vapesourcing and if he had any problems with the "Zoll". Because, there are 2/3 points, why I haven't finished my order yet. Do the Vapes have a "CE" logo on it? And, what's the chance, that the Vape will get
    confiscated? Because I doesn't want to go to Zoll to get my Vape from there. Would be very glad to hear from anyone of you. And also sorry for my broken english, as you know, english isn't my first language ^^
     
    Last edited: Mar 3, 2018
  37. eStorm

    eStorm Silver Contributor Member For 1 Year Reddit Exile

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    I have no experience with that vendor in particular, their site doesn't even load for me lol. Anyways I'm going to respond in English but if there's trouble understanding, I'll be more than happy to respond in German :)

    You should check out 2deal they are a bit more expensive than other vendors but just like gear best having a EU or/and Germany based warehouse. You would get your items quicker that way, and they don't charge much for Deutsche post delivery, in most cases even free if the item is in the local warehouse, otherwise they will ship it from China but somehow they are very quick....GB and ft take notes ....

    I ordered from the German ware house to the US and it took 5 days, that was not express shipping before you think I paid for that lol.
    Other time I ordered and they needed to ship it from China, took 8 days to the US, again free shipping. They also will label your parcel correctly when getting it from China so the Zoll or as we call it customs won't hold it for long or even keep it. Hope it helps.
     
    Last edited: Mar 9, 2018
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  38. Krieger2311

    Krieger2311 New Member

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    Well well, thank you very much. But now I have an other problem. Does anyone know, when the "Smok Right-Handed Mag Kit" will be released in the EU? Because I doesn't find anything about the TPD release date.. But thanks alot mate :)
     
  39. theclaw20

    theclaw20 Bronze Contributor Member For 1 Year

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    I saw some stuff I wanted from that site but was kind of scared off by the Format

    Sent from my SM-G892A using Tapatalk
     
  40. SteveS45

    SteveS45 Diamond Contributor Member For 2 Years ECF Refugee

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    They probably have had it with the asshole moderators on ECF who do not allow vendors to respond to tags unless it is in a specific forum. They close threads and delete posts when members try to tag them to help someone. Just a bunch of power hungry idiots over there.
     
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  41. Celticdragon22

    Celticdragon22 New Member

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    Hey snap dragon well they are finally here and had to get other ones because the ones were on "resale " so I had to change the colars had to change it to green ranger green and purple and black so never again if I want a MOD I will order from swagg I have ordered from them several times and i am happy with it , all in all they are nice mods

    Sent from my SM-J327P using Tapatalk
     
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  42. The Cromwell

    The Cromwell The Frugal Vapist VU Donator Diamond Contributor Member For 3 Years

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    ordered from Vapesourcing ONCE.
    Paid an extra $2 for shipping from US warehouse.
    Took over 3 weeks to get my order.
    Turns out it was shipped from Malaysia.....
     
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  43. Celticdragon22

    Celticdragon22 New Member

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    Mine was from Hong Kong what I ordered was the right handed mag mod kit

    Sent from my SM-J327P using Tapatalk
     
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  44. The Cromwell

    The Cromwell The Frugal Vapist VU Donator Diamond Contributor Member For 3 Years

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    I begin to believe that Vapesourcing is just a front end outfit, perhaps with no actual stock of their own?
     
  45. Celticdragon22

    Celticdragon22 New Member

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    That and they don't ship there own stuff they use a 3rd part shipping company

    Sent from my SM-J327P using Tapatalk
     
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  46. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    Yippee- you finally got it!!!!! Took long enough, but I hope you are happy with your order!
    This is why I use US vendors , I am too impatient to wait many, many weeks for my items to come from China- LOL!
    Glad you reported back to let us know how it went for you.
     
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  47. The Cromwell

    The Cromwell The Frugal Vapist VU Donator Diamond Contributor Member For 3 Years

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    Have 3 mods supposedly shipped on 3-16 via first class postage from EcigVaporStore in Miami.
    Still no package and they will not answer emails.
    I have gotten FT orders shipped after that already.

    Will enter fraud report with credit card company Monday.
    And report to Miami Better Business Bureau.
     
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  48. SnapDragon NY

    SnapDragon NY Platinum Contributor Member For 2 Years

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    That is sad that this has happened to you- file a charge back with your credit card company NOW- they will replace your money and go after EcigVaporStore!
    I had that happen to me 2 months ago with Vaping100.com- I need the Cobra coils and they showed these in stock- placed my order, got confirmation and 2 weeks later, after I sent emails,FB messages,phone calls absolutely no communication from them and no product- called my CC Company who immediately put my money back, and went after Vaping100.com- I finally get an apology from Vaping100 and they cannot get these coils, but look they are still showing them in stock for sale! - 3 years of US vendor vape purchases, this is the 1st time it happened to me.
    https://www.vaping100.com/collections/replacement-coil-units/products/asvape-cobra-replacement-coils

    For me- I would still rather deal with US vendors, most are quick and reliable, I will not this 1 shop ruin my online ordering experience. I usually order from the bigger companies, like Vaporrange, eightvape, VaporDNA and Element Vape
    I have and do order from China too- just got a FT I ordered on 3/17 and got it 4/2 - very fast for FT !
    I have used Vape Sourcing, GearBest and Heaven Gifts in the past, but many times I wait for a month or more for my packages, when I could have had the same thing ordered from a US vendor and had at my house in 3-5 days.
     
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  49. Celticdragon22

    Celticdragon22 New Member

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    I am but will be buying another from swagg they have all of them for the same price and it's a us vendor plus all of them are right handed plus I have used swagg sauce web site a lot and have a experience with them

    Sent from my SM-J327P using Tapatalk
     
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  50. Jfmp89

    Jfmp89 New Member

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    VAPESOURCING ITS THE WORST COMPANY ONLINE

    they have the worst customer service, the worst attention, the worst credibility of webpage/reality stock

    I ordered 3 prince tanks 2 golds and 1 red, price was attractive and i select and pay for them... 2 WEEKS LATER they emailed me and say " sorry we dont have color gold, do you like anyother color" WTF!!!! the webpage says that have stock of that colors

    ok.. i swallow my anger and ordered the silver ones expecting to be shipped right away, but no, 5 mails daily sended from my side to "customer service" they send me the tracking number, which for 1 week shows no information. this was on march the 3rd.

    for march 14th i see tracking number arrived to my country and released from customs and "On route", and i trust that everything was in order.


    AND THEN AFTER:
    22 mails to vapsourcing with no positive answer, just one time answer that doesnt help me at all "sorry for that, will investigate"
    5 mails personally to who was the responsible at paypal, no answer obviously
    14 mails to UBI SMART PARCEL (also shitty customer service dont use it)
    I HAVE NO ANSWER OF WHEN MY PACKAGE WILL ARRIVE,

    i strongly advise you that dont order from this webpage, the dont care the customers at all, they dont care your money or your mails, doesnt pick up the phone either.

    AGAIN
    VAPESOURCING ITS THE WORST COMPANY ONLINE
     

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