Here’s an interesting finding: the number of downtime incidents, which prevent staff to work from their usual offices or access business-critical systems, has seen only a tiny drop -- five percent, compared to 2014. But the nature of these incidents has changed -- dramatically. According to Sungard AS’s new report, communication-related failures have "jumped by a third" and now account for 25 percent of all total invocations. Consequently, communication issues have, for the first time ever, been named as the top reason UK business invoke recovery services. But if the number of incidents remained pretty much the same, and communication-related issues jumped,… [Continue Reading]
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