I'm actually surprised to be doing a negative review for ecig-city, they have great products at great prices, and have used them a lot over the last 3 months, but guess you really don't know a company till you need customer support, which from ecig-city there is none.
I ordered a gold vt75 nano from ecig-city, ordered on Oct 30 during their halloween sale, and shipped out quickly, so received on Nov 2nd, so like a kid at Christmas, I rip into my package, only to find they have sent me a full size metallic gold VT75, not what I ordered and is also cheaper than the nano, picture with receipt -
But not to concerned, thinking will just message them and it will get sorted quickly, well that isn't the case, have sent 2 emails to them, and even though they can post on FB and twitter, they can't reply to my emails, I get faster customer support from fasttech, and also looking around, seems this is common for ecig-city, so not got much hope of hearing from them.
So now stuck with a mod I have no desire in keeping, other option is to sell it, which probably be at a loss, but lesson learnt, ecig-city will not see anymore of my money.
I ordered a gold vt75 nano from ecig-city, ordered on Oct 30 during their halloween sale, and shipped out quickly, so received on Nov 2nd, so like a kid at Christmas, I rip into my package, only to find they have sent me a full size metallic gold VT75, not what I ordered and is also cheaper than the nano, picture with receipt -
But not to concerned, thinking will just message them and it will get sorted quickly, well that isn't the case, have sent 2 emails to them, and even though they can post on FB and twitter, they can't reply to my emails, I get faster customer support from fasttech, and also looking around, seems this is common for ecig-city, so not got much hope of hearing from them.
So now stuck with a mod I have no desire in keeping, other option is to sell it, which probably be at a loss, but lesson learnt, ecig-city will not see anymore of my money.