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Customer Satisfaction Survey
Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.
Required questions are denoted by an *


1: *Please rate the thoroughness of information provided on this site.1=PoorExcellent=10
1=Poor
Excellent=10
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2: *Please rate how understandable this site’s information is.1=PoorExcellent=10
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3: *Please rate how well the site’s information provides answers to your questions.1=PoorExcellent=10
1=Poor
Excellent=10
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4: *Please rate how well the site is organized.1=PoorExcellent=10
1=Poor
Excellent=10
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5: *Please rate the options available for navigating this site.1=PoorExcellent=10
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6: *Please rate how well the site layout helps you find what you need.1=PoorExcellent=10
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7: *Please rate the visual appeal of this site.1=PoorExcellent=10
1=Poor
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8: *Please rate the balance of graphics and text on this site.1=PoorExcellent=10
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9: *Please rate the readability of the pages on this site. 1=PoorExcellent=10
1=Poor
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10: *What is your overall satisfaction with this site?1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
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11: *How well does this site meet your expectations?1=Falls ShortExceeds=10
1=Falls Short
Exceeds=10
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12: *How does this site compare to your idea of an ideal website?1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
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13: *How likely are you to recommend FDA.gov to someone else?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
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14: *How likely are you to visit FDA.gov again in the future? 1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
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15: *How likely are you to use FDA.gov as your primary resource for obtaining information from FDA? 1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
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16: *How frequently do you visit the FDA.gov website?

hopefully not very
17: *Which of the following categories best describes the information you were looking for? (Please select all that apply).
Food
Drugs
Medical Devices
Radiation-Emitting Products
Vaccines, Blood & Biologics
Animal & Veterinary
Cosmetics
Tobacco Products
Other, please specify: X
17.1: Please describe the topic you were looking for: Vapor products
18: *For this visit to the FDA site, which of the following roles best describes you?

If you are a consultant or attorney, please select the role of the individual or organization that you represent.
Regulated industry or Business
Consumer X
Patient or a patient’s caregiver, family member or friend
Healthcare provider (includes physician, nurse, physician’s assistant, nurse practitioner, or pharmacist)
Public health professional
Scientist, researcher
Educator, professor, teacher, or student
Other
19: *Which of the following best describes the primary reason for visiting the FDA site today:
Get recall or outbreak information
Look up warning letters or enforcement actions
Get consumer advice on a product
Report a problem (adverse event) with a product
Look up a regulation, rule, or industry guidance document
Get labeling information for a product
Check side effects of a product
Look up product approvals
Get news or updates
Import or export a product (including Prior Notice)
Comment on a proposed guidance or rule
Get a form
Get training
Complete or check registration for a product or facility
Dispose of drugs or sharps
Get FDA organizational information
Contact an FDA office or staff member
Get a job with FDA
Other X
19.7: Please specify the news or updates: I was looking for any indication the FDA has any common sense at all, I did not find any.
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20: *Did you find the information you were looking for?
Yes
No X
20.1: What were you unable to find on the FDA site today? Any common sense.
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21: Please provide one suggestion on how the FDA can improve this site. Delete it.
1,000 Characters Remaining
Thank you for taking our survey - and for helping us serve you better.



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