Since the first supermarket was opened in the US in 1930, the industry hasn’t changed much. Supermarkets are handy places for us to go and pick up what we need, when we need it, all from one place. It’s fair to say that expectations are limited when it comes to supermarkets -- customers know what’s coming: baskets, shelves, and checkouts. However, this all changed when Amazon opened its first physical grocery store location in 2018, Amazon Go. The move created shockwaves throughout the grocery industry for one major reason -- there are no checkouts at Amazon Go. In this article,… [Continue Reading]
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