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GearBest stinks!

Vmember

Member For 4 Years
Member For 3 Years
Member For 2 Years
Member For 1 Year
Member For 5 Years
I put in an Order to GearBest a few days ago and it doesn't show up on my Orders page so I don't have an order number. So I can't email GB because they require an Order number. I did submit an old order number, thinking it'd then let me at least send the email and I could explain that to them, but that didn't work because a pop-up told me that was an invalid order number.

I have not received any info from GearBest since this last order so I can't know where it is or if it's even been sent and GB makes it impossible to send them an email about a recent order because you don't know the order number. Live chat...yeah right, good luck.

Anybody else have trouble with GearBest?
 

ej1024

VU Donator
Diamond Contributor
Member For 4 Years
I put in an Order to GearBest a few days ago and it doesn't show up on my Orders page so I don't have an order number. So I can't email GB because they require an Order number. I did submit an old order number, thinking it'd then let me at least send the email and I could explain that to them, but that didn't work because a pop-up told me that was an invalid order number.

I have not received any info from GearBest since this last order so I can't know where it is or if it's even been sent and GB makes it impossible to send them an email about a recent order because you don't know the order number. Live chat...yeah right, good luck.

Anybody else have trouble with GearBest?
0496d38f5d9b38810659b4dbed7378ae.jpg

It should like that, then tap on history it should show... I purchased from them before, expect shipping to be a long ass wait,if u are in a hurry don't buy from them because u will have to wait 25-30days


VAPE ON
 

backdoc

Member For 4 Years
ordered cotton over a month ago, just opened a ticket, they replied with the usual generic response that its on its way..........last time I order from them, prices not much different than a US vendors sale price....not worth the hassle
 

Neunerball

Platinum Contributor
Member For 4 Years
Member For 3 Years
ECF Refugee
I put in an Order to GearBest a few days ago and it doesn't show up on my Orders page so I don't have an order number. So I can't email GB because they require an Order number. I did submit an old order number, thinking it'd then let me at least send the email and I could explain that to them, but that didn't work because a pop-up told me that was an invalid order number.

I have not received any info from GearBest since this last order so I can't know where it is or if it's even been sent and GB makes it impossible to send them an email about a recent order because you don't know the order number. Live chat...yeah right, good luck.

Anybody else have trouble with GearBest?
I saw this thread too late myself. http://vapingunderground.com/threads/gearbest-personal-experiences-good-or-bad.105022/
 

backdoc

Member For 4 Years
She's probably a guy.,.......just a damage control employee since this is a very active fourm
 

Vmember

Member For 4 Years
Member For 3 Years
Member For 2 Years
Member For 1 Year
Member For 5 Years
Well by golly you guys give me no hope at all! See if I ever come to you for help again!!! Just kidding. But I must admit that it's true that misery loves company.

I will read that other anti-GearBest thread...looks interesting.

ej1024....there's nothing that says "History" on my Order page. But thank you to you and all the others that chimmed in here. I appreciate it.
 
Last edited:

Vmember

Member For 4 Years
Member For 3 Years
Member For 2 Years
Member For 1 Year
Member For 5 Years
Yes, I always have PP to fall back on. I'm waiting a few more days to see what happens, it might just 'show up'? (Okay, is that just another dream?)
 

Vapor.gearbest

Silver Contributor
Member For 4 Years
Member For 3 Years
Member For 2 Years
Unlisted Vendor
I put in an Order to GearBest a few days ago and it doesn't show up on my Orders page so I don't have an order number. So I can't email GB because they require an Order number. I did submit an old order number, thinking it'd then let me at least send the email and I could explain that to them, but that didn't work because a pop-up told me that was an invalid order number.

I have not received any info from GearBest since this last order so I can't know where it is or if it's even been sent and GB makes it impossible to send them an email about a recent order because you don't know the order number. Live chat...yeah right, good luck.

Anybody else have trouble with GearBest?
Hi Vmember,
I am Zarya from gearbest, could you give me your order number by PM system.
I will try my best to help you.
Thanks.
Zarya
 

Vapor.gearbest

Silver Contributor
Member For 4 Years
Member For 3 Years
Member For 2 Years
Unlisted Vendor
0496d38f5d9b38810659b4dbed7378ae.jpg

It should like that, then tap on history it should show... I purchased from them before, expect shipping to be a long ass wait,if u are in a hurry don't buy from them because u will have to wait 25-30days


VAPE ON
Hi ej1024,
The first order have restock soon.
I will deal with it when it restock.
Thank you.
Zarya
 

Vmember

Member For 4 Years
Member For 3 Years
Member For 2 Years
Member For 1 Year
Member For 5 Years
Hi Vmember,
I am Zarya from gearbest, could you give me your order number by PM system.
I will try my best to help you.
Thanks.
Zarya

Zarya...GearBest can't help...I appreciate the offer but if GB doesn't show my Order on my Order page then I can't tell you the Order number.

 

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