Microsoft has acknowledged issues with the roll-out of the new Xbox One Experience update.
Offering "troubleshooting tips for some of the experiences we couldn't fully polish for launch of the New Xbox One Experience", Microsoft has detailed fixes for several issues, including problems with the first boot-up after update, content installation, and accessory and accessibility issues.
If you're having trouble booting up your console after the update and your console idles on the green Xbox One animated logo, you're advised to leave the console and wait up to 15 minutes. If after 15 minutes has passed the screen still hasn't changed, you should "hold the power button on the front of the console for 10 seconds until the console powers down. Wait 15 seconds, then power the console back on".
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Offering "troubleshooting tips for some of the experiences we couldn't fully polish for launch of the New Xbox One Experience", Microsoft has detailed fixes for several issues, including problems with the first boot-up after update, content installation, and accessory and accessibility issues.
If you're having trouble booting up your console after the update and your console idles on the green Xbox One animated logo, you're advised to leave the console and wait up to 15 minutes. If after 15 minutes has passed the screen still hasn't changed, you should "hold the power button on the front of the console for 10 seconds until the console powers down. Wait 15 seconds, then power the console back on".
Continue reading…
Continue reading...