The COVID-19 pandemic has seen large numbers of people adapting to new working patterns and ways of interacting. AI-based transcription platform Otter.ai has seen a fivefold increase in demand in recent months and has transcribed 750 million minutes from over 25 million meetings. We spoke to Otter's founder Sam Liang to find out more about how it's helping to shape the future of work and education. BN: Can you tell us a bit about the Ambient Voice Intelligence technology that underpins Otter? SL: At Otter.ai we have developed our own proprietary stack, including automated speech recognition, speaker separation (diarization) and… [Continue Reading]
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