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Ijoy exo rta issue

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darciefoley

Member For 2 Years
Member For 1 Year
I recently got an Ijoy Exo Rta in the mail. Amazing tank when it works. I first put the single coil deck in all worked great until I vaped like 20 min and BAM my alien mod says Ohms to low. So rip tank apart make sure I have nothing touching build deck is tight all screws tight. Put back together 2 vapes and bam get it again. Put in velocity deck and now getting the same. Any ideas if its my mod or is it my tank. Company i got it from says if everything is tight the sens back and get new one. But i wanna know for sure if its the tank or if its my mod. Any help greatly appreciated.

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djensen9367

djensen9367

It is the alien, I have 2 exo and they work great-neither work on my alien but work fine on the g-priv and numerous other mods i have. Alien is POS in my opinion, also it is flaking paint (never leaves the house. Worst money i ever spent.
 
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darciefoley

Member For 2 Years
Member For 1 Year
djensen9367 said:
It is the alien, I have 2 exo and they work great-neither work on my alien but work fine on the g-priv and numerous other mods i have. Alien is POS in my opinion, also it is flaking paint (never leaves the house. Worst money i ever spent.
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I have the g priv too and doesnt work on that either. Alien says the ohms to low and gpriv says to high. Even my 521 mini has wonky readings on. Fire it and coils are good check ohms and watch them climb. And ive read other issues of the black exo rta.

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gakudzu

gakudzu

Gold Contributor
Member For 3 Years
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The tank's insulator may be fried, if it's not reading properly on multiple devices.

Other than the paint on my first first one, my 3 Aliens have all been solid. I regularly use a 0.105ohm build @85-100w on one of them, and it never fails to fire.
 
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darciefoley

Member For 2 Years
Member For 1 Year
gakudzu said:
The tank's insulator may be fried, if it's not reading properly on multiple devices.

Other than the paint on my first first one, my 3 Aliens have all been solid. I regularly use a 0.105ohm build @85-100w on one of them, and it never fails to fire.
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I figured. The company i bought it from didnt even want me to send it back. They just said to pick a new tank. So i have a griffin 25 on the way. But i loved the flavor from the exo on the 45 mins i got to use it.

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gakudzu

gakudzu

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darciefoley said:
I figured. The company i bought it from didnt even want me to send it back. They just said to pick a new tank. So i have a griffin 25 on the way. But i loved the flavor from the exo on the 45 mins i got to use it.

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Click to expand...
Well that's a shitty way to do business:(
What company was it?

Maybe I misread that...
Are they replacing it with a different tank?
 
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darciefoley

Member For 2 Years
Member For 1 Year
Vapor bar in ontario. But it was partially me too cause they said the would send another but with the ammount of other that hsd issues i just opted for a different model. Save me ass for hassle again.

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gakudzu

gakudzu

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Oh, ok. I was editing my post, as I thought I may have misunderstood.

Good on them then.
 
gakudzu

gakudzu

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I have an exo rta coming on the slowboat from China. Hope I have better luck than you did, lol.
 
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darciefoley

Member For 2 Years
Member For 1 Year
Keep us posted id would defantly buy another lol. I used the single coil deck and the flavor was amazing. Best ive had yet.

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D

darciefoley

Member For 2 Years
Member For 1 Year
So i sold my alien for a price i couldnt refuse. More then i paid. Bought a predator 228 and it works fine so far. Still doesnt work with my g priv. Gonna vape ot for a bit and if it stops work ill reply back. If it still works then ill reply back and update yas.

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S

seble

Hello!
One current issue / problem with the EXO IJOY is a deficient electrical conductivity coming from the deck support (picture). This issue create a "No atomizer", or "Low atomizer", or the resistance value swing between 0 to Max Ohms.
It concerns (hopefully) ONLY THE BLACK tanks. It is logical as the black paint IS the issue. It creates an undesired insulation on the negative pole.
I got 2 of them, same problem. Using other Mods didn't change anything, nor playing with the mono-coil or dual-coil decks.
I finally solved the issue, re-creating the electrical connexion.
1- remove the paint on a inner corner of the deck support, by filing it (using a file, screw driver, .....) (picture: behind the tin point)
2- solder this section with tin. Make sure the grey ring is contacted also. (don't forget to file a little bit the grey ring, otherwise the tin will not stick on it)

It works perfectly now! :vino:

But if you can get your EXO replaced, replace it.... with a GREY EXO! :)

IMG_3042.jpg
 
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darciefoley

Member For 2 Years
Member For 1 Year
seble said:
Hello!
One current issue / problem with the EXO IJOY is a deficient electrical conductivity coming from the deck support (picture). This issue create a "No atomizer", or "Low atomizer", or the resistance value swing between 0 to Max Ohms.
It concerns (hopefully) ONLY THE BLACK tanks. It is logical as the black paint IS the issue. It creates an undesired insulation on the negative pole.
I got 2 of them, same problem. Using other Mods didn't change anything, nor playing with the mono-coil or dual-coil decks.
I finally solved the issue, re-creating the electrical connexion.
1- remove the paint on a inner corner of the deck support, by filing it (using a file, screw driver, .....) (picture: behind the tin point)
2- solder this section with tin. Make sure the grey ring is contacted also. (don't forget to file a little bit the grey ring, otherwise the tin will not stick on it)

It works perfectly now! :vino:

But if you can get your EXO replaced, replace it.... with a GREY EXO! :)

View attachment 79920
Click to expand...
I'm gonna try that now. No issues with screwing the bases in.

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S

seble

"No issues with screwing the bases in" Is this a question? :)
If so, No, no issues. Make sure the gold plated pin below the deck doesn't touch the tin, and everything is fine.
Strong filing before welding is important on this operation.
Cheers.
Seb.
 
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darciefoley

Member For 2 Years
Member For 1 Year
seble said:
"No issues with screwing the bases in" Is this a question? :)
If so, No, no issues. Make sure the gold plated pin below the deck doesn't touch the tin, and everything is fine.
Strong filing before welding is important on this operation.
Cheers.
Seb.
Click to expand...
Is this welded or soldered

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DrChud

DrChud

Hello everyone. I just received a black exo rta too and it won't read the resistance on any mod including a dna 250, smok alien, predator or an ipv8. Is there any other fix for this besides soldering it?. Any help would be appreciated.
 
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darciefoley

Member For 2 Years
Member For 1 Year
DrChud said:
Hello everyone. I just received a black exo rta too and it won't read the resistance on any mod including a dna 250, smok alien, predator or an ipv8. Is there any other fix for this besides soldering it?. Any help would be appreciated.
Click to expand...
either return it or do what able suggested. it fixed mine.

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TrollDragon

TrollDragon

Silver Contributor
Member For 4 Years
ECF Refugee
It may work for some but I am really not interested in putting lead solder on the inside of any RTA or RDA.
 
SirRichardRear

SirRichardRear

AKA Anthony Vapes on Youtube
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darciefoley said:
I recently got an Ijoy Exo Rta in the mail. Amazing tank when it works. I first put the single coil deck in all worked great until I vaped like 20 min and BAM my alien mod says Ohms to low. So rip tank apart make sure I have nothing touching build deck is tight all screws tight. Put back together 2 vapes and bam get it again. Put in velocity deck and now getting the same. Any ideas if its my mod or is it my tank. Company i got it from says if everything is tight the sens back and get new one. But i wanna know for sure if its the tank or if its my mod. Any help greatly appreciated.

Sent from my SM-G930W8 using Tapatalk
Click to expand...
is it a black one by chance? i heard about a bad batch of black ones but that was a month or so ago and has been fixed since. even though you won it ijoy should still warranty it
 
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darciefoley

Member For 2 Years
Member For 1 Year
SirRichardRear said:
is it a black one by chance? i heard about a bad batch of black ones but that was a month or so ago and has been fixed since. even though you won it ijoy should still warranty it
Click to expand...
I tired contacting them 3 times for it. Each time no email back.

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SirRichardRear

SirRichardRear

AKA Anthony Vapes on Youtube
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darciefoley said:
I tired contacting them 3 times for it. Each time no email back.

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Click to expand...
yeah their support is slow as balls. i'd say just keep trying. it took them over 2 months and probably 2 dozen emails before they shipped out my warranty RDTA box
 
SirRichardRear

SirRichardRear

AKA Anthony Vapes on Youtube
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DrChud said:
Ijoy contacted me back and said they would send out a new one. They even asked me what colour I wanted. I asked for the SS version just to be on the safe side lol
Click to expand...
i just got my replacement today. must have shipped a while ago since they just sent me the tracking like 2 days ago

EDIT: Shipped 4-13
 
DrChud

DrChud

darciefoley said:
I am emailing them again to see if i get any where.
Click to expand...
There was no problem with them at all when I emailed. They asked for the security number, pic of the tank, when and where I got it and a video of the issue. I sent all that on to them and that was it sorted. Still didn't get a tracking number or anything like that though.
 
K

kish

seble said:
Hello!
One current issue / problem with the EXO IJOY is a deficient electrical conductivity coming from the deck support (picture). This issue create a "No atomizer", or "Low atomizer", or the resistance value swing between 0 to Max Ohms.
It concerns (hopefully) ONLY THE BLACK tanks. It is logical as the black paint IS the issue. It creates an undesired insulation on the negative pole.
I got 2 of them, same problem. Using other Mods didn't change anything, nor playing with the mono-coil or dual-coil decks.
I finally solved the issue, re-creating the electrical connexion.
1- remove the paint on a inner corner of the deck support, by filing it (using a file, screw driver, .....) (picture: behind the tin point)
2- solder this section with tin. Make sure the grey ring is contacted also. (don't forget to file a little bit the grey ring, otherwise the tin will not stick on it)

It works perfectly now! :vino:

But if you can get your EXO replaced, replace it.... with a GREY EXO! :)

View attachment 79920
Click to expand...
Hi sir!
Is there any posible way to fix it besides from soldering it? for example putting insulator or an electrical tape inside the base?
thank you
 
bobnat

bobnat

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Gold Contributor
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Holy Shit, Batman!!!

I got a Black Exo yesterday. I had to buy it from a guy online, in country. After the last one was seized, I figure I'd go this route. Well, I fired it up and an hour later it stopped working, just as stated above. I went to an electronics shop and they tested the base and said it was working, but it wasn't. Then, all of a sudden, it worked. I figure what the hell. I went home and it stopped again.

Well, last night I found this thread. I also went to the Ijoy site and sent a message. This morning they requested the info and a video. I sent it two hours ago. Then 10 minutes ago they replied saying they'll replace it and to give them my address. Have they outsourced their customer service to Germany?? I'm going to take the opportunity to get one more (I really love this tank) in addition to the replacement. Now I have to get them to explicitly state they'll ship it via courier so that I'll actually get it.

That's got to be some kind of record for a Chinese company. I'm happy, so far.
 
S

seble

kish said:
Hi sir!
Is there any posible way to fix it besides from soldering it? for example putting insulator or an electrical tape inside the base?
thank you
Click to expand...
insulator, certainly not. Because the pb is an undesired insulation between the Base (black painted) ans the press-fitted SS ring (grey).
The deal is to RESTORE electrical connection between these 2 components.
 
SirRichardRear

SirRichardRear

AKA Anthony Vapes on Youtube
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Member For 3 Years
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bobnat said:
Holy Shit, Batman!!!

I got a Black Exo yesterday. I had to buy it from a guy online, in country. After the last one was seized, I figure I'd go this route. Well, I fired it up and an hour later it stopped working, just as stated above. I went to an electronics shop and they tested the base and said it was working, but it wasn't. Then, all of a sudden, it worked. I figure what the hell. I went home and it stopped again.

Well, last night I found this thread. I also went to the Ijoy site and sent a message. This morning they requested the info and a video. I sent it two hours ago. Then 10 minutes ago they replied saying they'll replace it and to give them my address. Have they outsourced their customer service to Germany?? I'm going to take the opportunity to get one more (I really love this tank) in addition to the replacement. Now I have to get them to explicitly state they'll ship it via courier so that I'll actually get it.

That's got to be some kind of record for a Chinese company. I'm happy, so far.
Click to expand...
Ijoy did a great job addressing the situation for sure

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bobnat

bobnat

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SirRichardRear said:
Ijoy did a great job addressing the situation for sure

Sent from my SM-G935V using Tapatalk
Click to expand...

I may have been a bit hasty in praising them.

I need to have it sent by courier, it's the only shot I have at getting it. However, I can't get them to commit to sending that way. I have offered to buy another one and I will pay for the courier costs. They just won't acknowledge it. The best I've got from them is, Send us your shipping info and we'll see what we can do.

I'm so tired of people who are barely competent or incompetent.
 
Jane808

Jane808

Member For 2 Years
Member For 1 Year
How much is this? It looks great, I can safely say for sure that it’s price is high, the price is much high than I thought, but if its general comments are good, I will think about it.
 
SirRichardRear

SirRichardRear

AKA Anthony Vapes on Youtube
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Jane808 said:
How much is this? It looks great, I can safely say for sure that it’s price is high, the price is much high than I thought, but if its general comments are good, I will think about it.
Click to expand...
They only run about 20 bucks

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DrChud

DrChud

So it's been 2 months since I reported the problem to iJoy, sent them pictures and a video. They took my address and said they would send a replacement. I've been emailing them every week because it's the principle of it at this point. They keep saying it's been processed but to wait for a tracking number. No I see why people hate on the customer service from Chinese companies. This is fucking atrocious. They should at least say it's not covered to be replaced instead of constantly lying that it's been processed.
 
bobnat

bobnat

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Member For 4 Years
DrChud said:
So it's been 2 months since I reported the problem to iJoy, sent them pictures and a video. They took my address and said they would send a replacement. I've been emailing them every week because it's the principle of it at this point. They keep saying it's been processed but to wait for a tracking number. No I see why people hate on the customer service from Chinese companies. This is fucking atrocious. They should at least say it's not covered to be replaced instead of constantly lying that it's been processed.
Click to expand...

I feel your pain. I'm also trying to get a replacement from them. In my case, they agreed to replace within a day of initial contact. However, I asked repeatedly if they could send it via courier and that I would pay for the shipping costs. I also offered to buy another Exo. It took 5 emails to get them to explicitly acknowledge my request. They then said they'd send the request to management and to wait. That was 9 days ago. Must be another fucking holiday in China.
 
DrChud

DrChud

bobnat said:
I feel your pain. I'm also trying to get a replacement from them. In my case, they agreed to replace within a day of initial contact. However, I asked repeatedly if they could send it via courier and that I would pay for the shipping costs. I also offered to buy another Exo. It took 5 emails to get them to explicitly acknowledge my request. They then said they'd send the request to management and to wait. That was 9 days ago. Must be another fucking holiday in China.
Click to expand...

The offered to replace mine within 2 hours of contacting them and sending the video. They've taken my full name and address and said it was already processed and to wait for the tracking number to be sent. That's was 32 emails and 2 months ago. I'll now be emailing and messaging them on a daily basis.
 
bobnat

bobnat

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DrChud said:
The offered to replace mine within 2 hours of contacting them and sending the video. They've taken my full name and address and said it was already processed and to wait for the tracking number to be sent. That's was 32 emails and 2 months ago. I'll now be emailing and messaging them on a daily basis.
Click to expand...


Ouch! That's so very frustrating.
 
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