Mikhail Naumov
VU Donator
Gold Contributor
Member For 3 Years
Member For 2 Years
ECF Refugee
Unlisted Vendor
I ordered a triple 18650 series PWM mod from this vendor for almost $170 when all was said and done with the options / addons. The mod is great, well made, no issues there. This is not a review on the mod.
FUCK YOU. That's what I have to say to the owner. I had to threaten this man with BOTH small claims court (I live in the same state (TN) as him currently, one hour off, wouldn't have been hard to summon his ass.) and a non-received item dispute with my card.
I also put his entire public Facebook page on blast and discovered, low and behold, there were SEVERAL more people in the same position as me. What was this position? 5-6 weeks I sat in SILENCE waiting for this mod. Phone calls, emails, on-site messages, Facebook posts, messenger hit ups, NOTHING. The ONLY fucking time this cunt contacted me back was when I wanted a refund, which he then replied to saying he couldn't because the mod was finished, in testing and nearly ready to ship. 1-2 days for shipping he said, one month in already. One week passed with no word, no mod being shipped.
He said on his website for this mod it would take a week or two to make and 2-3 days to get to you once shipped, he also promised to send you progress updates and pictures of the mod as it was being made. I received ZERO updates, I couldn't even get the dude to talk to me. Let alone get the mod out on time.
So, after threatening him with legal action, putting his business and Facebook pages on BLAST (I went ALL out, it was WAR.) I finally got a vague ass contact message ignoring everything I said and putting the status of me getting the mod in an indefinite void.
I was DONE. I contacted him one final time with every contact option I could find, copy pasting the message. I told him point blank he had 72 hours to get me a refund or a tracking number or I WOULD 100% be taking him to court or filing a dispute. Two days later, guess what shipped? I got it in one day after shipping because I live an hour away, great mod. Terrible company.
The owner said his wife was in the hospital, and if true that is indeed tragic. But he owns a BUSINESS, when personal shit comes up, if it is preventing you from fulfilling orders, you DO NOT say JACK SHIT to your customers and sit on thousands of dollars of their money for A MONTH before then making a vague Facebook post. I'm sorry your wife was sick, but not so sorry I'm willing to let you bullshit me and multiple other people around with DEAD AIR and no updates while you spend OUR MONEY on whatever the fuck.
Do not buy from this company, even if his wife was dying he could've at least kept in contact with me or given me a refund and told me to purchase a mod when he had time to make it. I had to find out through his FACEBOOK page, outside of his website, WEEKS later that this shit was going on and he gave NOBODY the option to choose between waiting or a refund, which is the policy of the FTC.
Fuck this dude. Don't give him a penny. Anyone who will flat out LIE to customers, sit on their money without even updating them as to what is going on and then ignore all the flak is nobody who needs to be running a business.
EDIT: The biggest tragedy here is I'm STILL waiting for something else from this cunt.
FUCK YOU. That's what I have to say to the owner. I had to threaten this man with BOTH small claims court (I live in the same state (TN) as him currently, one hour off, wouldn't have been hard to summon his ass.) and a non-received item dispute with my card.
I also put his entire public Facebook page on blast and discovered, low and behold, there were SEVERAL more people in the same position as me. What was this position? 5-6 weeks I sat in SILENCE waiting for this mod. Phone calls, emails, on-site messages, Facebook posts, messenger hit ups, NOTHING. The ONLY fucking time this cunt contacted me back was when I wanted a refund, which he then replied to saying he couldn't because the mod was finished, in testing and nearly ready to ship. 1-2 days for shipping he said, one month in already. One week passed with no word, no mod being shipped.
He said on his website for this mod it would take a week or two to make and 2-3 days to get to you once shipped, he also promised to send you progress updates and pictures of the mod as it was being made. I received ZERO updates, I couldn't even get the dude to talk to me. Let alone get the mod out on time.
So, after threatening him with legal action, putting his business and Facebook pages on BLAST (I went ALL out, it was WAR.) I finally got a vague ass contact message ignoring everything I said and putting the status of me getting the mod in an indefinite void.
I was DONE. I contacted him one final time with every contact option I could find, copy pasting the message. I told him point blank he had 72 hours to get me a refund or a tracking number or I WOULD 100% be taking him to court or filing a dispute. Two days later, guess what shipped? I got it in one day after shipping because I live an hour away, great mod. Terrible company.
The owner said his wife was in the hospital, and if true that is indeed tragic. But he owns a BUSINESS, when personal shit comes up, if it is preventing you from fulfilling orders, you DO NOT say JACK SHIT to your customers and sit on thousands of dollars of their money for A MONTH before then making a vague Facebook post. I'm sorry your wife was sick, but not so sorry I'm willing to let you bullshit me and multiple other people around with DEAD AIR and no updates while you spend OUR MONEY on whatever the fuck.
Do not buy from this company, even if his wife was dying he could've at least kept in contact with me or given me a refund and told me to purchase a mod when he had time to make it. I had to find out through his FACEBOOK page, outside of his website, WEEKS later that this shit was going on and he gave NOBODY the option to choose between waiting or a refund, which is the policy of the FTC.
Fuck this dude. Don't give him a penny. Anyone who will flat out LIE to customers, sit on their money without even updating them as to what is going on and then ignore all the flak is nobody who needs to be running a business.
EDIT: The biggest tragedy here is I'm STILL waiting for something else from this cunt.
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