The role of chief information officer has become entrenched in large organizations, but smaller businesses often can't afford to employ one. This means that they miss out on the expertise a CIO can bring, but also lack representation of IT at board level. In some cases businesses are getting around this by outsourcing the role to a 'virtual CIO' who may only be needed for one or two days a month, so they can also work across multiple organizations, and from different locations. We spoke to Dean Coleman, head of service delivery at service management specialist Sunrise Software to find out… [Continue Reading]
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