This past weekend a rumour surfaced claiming Amazon, Sony, and Steam are all offering refunds for No Man’s Sky. While there’s some truth to the claim, none of the three companies are offering unconditional refunds.
First up we spoke to PlayStation UK’s customer support, who informed us consumers can request a refund, but there are a few caveats. Only people with in-game technical issues can request a refund, and you’ll be required to run through a list of troubleshooting options with the customer service representative before your case is passed over to the PlayStation investigation team, who will then decide if your case justifies a refund.
Next came Amazon UK, who didn’t want to go into the specifics as to what the criteria is for a refund, but did say the company was offering them on a case-by-case basis.
Continue reading…
Continue reading...
First up we spoke to PlayStation UK’s customer support, who informed us consumers can request a refund, but there are a few caveats. Only people with in-game technical issues can request a refund, and you’ll be required to run through a list of troubleshooting options with the customer service representative before your case is passed over to the PlayStation investigation team, who will then decide if your case justifies a refund.
Next came Amazon UK, who didn’t want to go into the specifics as to what the criteria is for a refund, but did say the company was offering them on a case-by-case basis.
Continue reading…
Continue reading...