When I emailed them with a problem on a Nemesis clone with non firing and another one with crooked threads...the writing was on the wall with they where not going to stand behind it....they needed a photo first....how do you take a picture of a mod that doesn't fire? So I sent it back to them on my dime to find out they rejected it after I asked for a RMA code and never sent one...they never even looked at the unit(what does that say about this place)......People need to avoid this website
All returns require an RMA for our returns department to process the return. Without an RMA the package is held in an attempt to find or get an RMA and after a few days they will be rejected if there is not an RMA associated. In this case we never even received a package back to be rejected.
We are in not looking to cheat our customers in any way. Often times on mechanical mod firing issues are a matter of adjusting them properly which we will try to troubleshoot with the customer before an RMA is issued.
I stand by my advise to you.
With a link to this thread included, perhaps they will see that not only have they lost you as a customer, but they have lost any possible business from me and most likely others as well.
As with the tank mod we will not attempt to justify our actions but make people aware of both sides. Here is the thread of messages exchanged.
Customer 09-14-2014 19:25:15
How do I return the Nemesis clones they fire every now and then at best...they are really of poor quality
thanx ******
101 Vape 09-15-2014 18:56:57
Hi *******,
This is not an issue we have heard on these mods. Despite their low prices we have heard from many customers that they are a very high quality. In order to ensure proper firing and fitting in standard 18650 mode there are 2 beauty rings and also a kick ring that must be removed.
Customer 09-16-2014 01:30:35
I did remove the beauty ring when I set it up adjusted the screw ti fit the battery snug too. I am not a noobee on a Mechanical mod. One has a issue with the top threads taking a atomizer. If you where looking at them you would agree with me they have issues.
101 Vape 09-16-2014 17:10:44
Hi *******, could you take a picture of these issues for us?
Customer 09-26-2014 11:39:12
i did return the mods in question have they been delivered yet?
101 Vape 09-26-2014 13:42:33
I do not see any RMA in your profile. Product returns that do not have an RMA are rejected.
Customer 09-27-2014 02:48:58
i asked for a return code first off..so no you tell me its rejected?
Customer 09-27-2014 02:56:47
did you even take a look at them to see how they where screwed up???????
101 Vape 09-27-2014 12:02:36
******, the last message we had sent to you was asking you for a picture of the issue. You never responded. We have no record of you obtaining an authorization or any packages arriving from you.
Customer 09-27-2014 12:50:32
DOES A PICTURE SHOW A NON FIRING SWITCH? OR CROOKED THREADS OF A SHITTY PRODUCT SOLD BY A LOW LIFE COCK SUCKER WHO HAD NO INTENTION OF STANDING BEHIND HIS PRODUCT TO BEGIN WITH? After i did some looking I understand why alot of people say avoid your fucked up ass.....Go ahead and steal from people who can't afford it low life....Yours is coming...companies who fly like this in the long run fail. I have already been loading smoker forums with what you have done with me and will continue to do so....Go read my article on vapingunderground its already got a bunch of readers...You are a fuking piece of shit Karma is is a bitch shiteater you and yours got it coming choke on my money motherfucker its the last you will ever see