DarthVaper419
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Hey guys. Just wanted to share a negative experience my girlfriend had today while ordering me some Xmas flavors and supplies.
The vendor in question is ecigexpress.
She ordered a pretty large order and then told me there was a flavor she didn't see on their site, so I could suggest somewhere else to get it. I knew they had the flavor as I had seen it the day before. The flavor was not showing on their site at all HOWEVER a Google search would yield a result showing they did indeed carry the flavor and it was in stock. She called them to get this item placed on her previous order so we didn't pay shipping twice, once for an order of one 10 ml bottle of flavor.
The people from ecigexpress confirmed that there was something wrong with the site, and for some reason this particular flavor did Not show up on their site by way of internal search or browsing, but could be found with Google search.
Despite their site malfunction they simply refused to let us pay for the bottle and waive the shipping cost (which was more than the bottle its self). The first order was not even shipped yet! The suspervisor even had the balls to ask my girl "is paying a couple dollars extra really a problem?".
With the huge amount of vendors available, and having had satisfying results interacting with several of them already (tfa and bull city and wiZard labs come to mind), I will never be using this particular one again. What a joke.
The vendor in question is ecigexpress.
She ordered a pretty large order and then told me there was a flavor she didn't see on their site, so I could suggest somewhere else to get it. I knew they had the flavor as I had seen it the day before. The flavor was not showing on their site at all HOWEVER a Google search would yield a result showing they did indeed carry the flavor and it was in stock. She called them to get this item placed on her previous order so we didn't pay shipping twice, once for an order of one 10 ml bottle of flavor.
The people from ecigexpress confirmed that there was something wrong with the site, and for some reason this particular flavor did Not show up on their site by way of internal search or browsing, but could be found with Google search.
Despite their site malfunction they simply refused to let us pay for the bottle and waive the shipping cost (which was more than the bottle its self). The first order was not even shipped yet! The suspervisor even had the balls to ask my girl "is paying a couple dollars extra really a problem?".
With the huge amount of vendors available, and having had satisfying results interacting with several of them already (tfa and bull city and wiZard labs come to mind), I will never be using this particular one again. What a joke.
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