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MadVapes & Smok M80 warranty - positive

Barbara E.

VU Donator
Bronze Contributor
Member For 4 Years
Unlisted Vendor
I had a new Smok M80 that wouldn't charge. Evidently MadVapes is covering the warranty in the US. I sent the unit to them at 3PM yesterday. Granted, they're just one state away but I've already received an email from them saying that they're sending me a new one.

Granted, they are a competitor of mine (they just opened a store in my area) but fair is fair - their service on this is top-notch.

Edited to add: it's now less than a day later and the new unit has been shipped. I'll probably have it by tomorrow.
 
Last edited:

Barbara E.

VU Donator
Bronze Contributor
Member For 4 Years
Unlisted Vendor
Update - Sent the defective unit to them on Monday, received the replacement on Friday. No problems at all - top notch service.
 

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