Totally Wicked treated me right

[Sporkdroid]

I have seen a couple posts from frustrated customers while I have been on here. So I thought I would share my story.
I was looking to find a Cleito RBA system for my new tank and setup that I payed WAY TOO MUCH FOR at a local vape shop. I was having a hard time finding a US distributor that had one in stock, and found one at Totally Wicked for a great price during their Presidents Day sale. Being the clearance sucker I am I looked in their clearance section and they had a Kanger Protank 4 for an excellent price. I figured I have a full box of SSOCC coils with no tank they would fit in and it would fit nicely on a small little Wismec 75tcw; easy to carry while on vacation.
Well the tank arrived. I filled it with the coil that was installed and had it leak all over the place. Upon disassembly I discover that the o-ring on the bottom section was cut from the manufacturer. While this problem had nothing to do with Totally Wicked but with Kanger's quality control I contacted the vendor, instead of just sending me an o-ring they sent the whole base section of the tank - no questions asked.
While it is an out of date tank that they are getting rid of - Totally Wicked took the time to treat a customer right.
It was noted, appreciated and deserves acknowledgment.

Thank You and Cheers!
-T.

 

[SnapDragon NY]

Nice to hear good things about a company doing a great thing! It is so nice of you to took the time write this about Totally Wicked!

 

[Angelv942]

Thank you for sharing this theywill be on my list of who to do buis with

 

[Jimi D]

Totally Wicked was my very first back in 2010. I thank them for having my family quit smoking

 

[Sporkdroid]

Thank you for sharing this theywill be on my list of who to do buis with

I really put hope that most retailers would behave the same way, but I thought it was worth sharing.

Cheers

 

[cvcrcr99]

Rarely see posts like this. Usually they are negative. Human nature to bitch about negatives and to continue happily along with positives. Props to both Totally Wicked and yourself, SporkDroid.

 

[Sporkdroid]

Rarely see posts like this. Usually they are negative. Human nature to bitch about negatives and to continue happily along with positives. Props to both Totally Wicked and yourself, SporkDroid.

I may have a bias as a prior small business owner to recognize the positives as well.

 

[Angelv942]

I really put hope that most retailers would behave the same way, but I thought it was worth sharing.

Cheers

No smh they dont

 

[Angelv942]

Op do you have a link for them maybe?? i got a luttle extra funds id like to check out some stuff

 

[Sporkdroid]

https://www.totallywicked-eliquid.com/

They have been around since the early days of vaping - Watch on the Sales & Promotions forum, they do lots of sales - and have pretty great clearance!