Beware RX200

[sseibert3]

I purchased a RX200 5 weeks ago and the metal connector for the USB fell out and will no longer charge or attach for download any soft ware updates.

I purchased this product from a vape shop in Georgia and am now in Virginia. My wife and I live full time in our 36' motorhome - yes we are retired and I did not keep the box.

I contacted the manufacturer in China as I couldn't get back to the shop I purchased it from and after 10 emails including a jpeg showing the date of purchase, the store name as well as how much I paid for it, I was advised that since I no longer had the box with a serial number on it ,the warranty could not be honored and there is no way that they can determine if the product was produced by them.

I guess that I have learned not to buy anything from them again.

 

[martin]

would not take much for a manufacturer to put a serial number and distributor number on mod

 

[ej1024]

Lol


VAPE ON

 

[freemind]

You should learn at least two things from this experience.
1 You ALWAYS keep the box and receipt. Without it, you have no warranty.
2 These mods are CHEAP throw away shit. Spend your money cautiously and wisely.

 

[Jimi]

That just sucks. Welcome to the V/U family

 

[martin]

5 weeks is unlucky i never go above $50 for a mod so if i get 6 month out of it thats fine
if i dont get at least that i would not use that manufacturer again.

 

[BigNasty]

Going with user error 150%.

Sorry man I do not believe you nor the thousands of ham handed customers who did the same shit to their cellphones..
Never the user's fault.

I call BULLSHIT it fell out, sounds more like dug out or jammed in so hard it fucked the soldering and carriage.

 

[Wingsfan0310]

It's not cool to insinuatel someone is lying when you have no proof of that.

What's bullshit here is Wismec's/Joyetech Customers support. It's the same way when their bullshit 510 connectors break and they say it's your fault because you used a non Joyetech atty. They use any excuse they can come up with to avoid supporting their product.

There is a huge difference between a company like that and Evolv. I had a problem with a DNA200 once and they told me to send it in. They never even asked me for a receipt or where I bought it from. That's why I buy DNA mods and don't buy Joyetech Bullshit! If the company refuses to stand behind their products, I refuse to buy them!

 

[BigNasty]

Nope going with user error.
Unless charging ports world wide were falling out forcing wismec to change the design or recall then they know it is user error.
USB/Mico/mini is a crap design for battery charging but a good one for data xfer.

I have repaired tens of thousands of cell phones* and electronic devices** over the years and I can count on one hand the MFG defective ports I have found.
Charging a rx without an outside charger is asking for issues. Again not the MFG issue, but user abuse issue.
Hair thin contacts on a paper thin plastic center post... ya repeated use is not going to cause a failure.

*about 500k over a decade.
** 50k over same decade.

 

[NickIsANoob]

TBH it's it's better off broken because charging in the mod is incredibly dangerous

 

[Deucesjack]

Buy an external charger and another set of batteries. Vape that thing till it breaks down and dies.

Sent from my SAMSUNG-SM-N915A using Tapatalk

 

[SteveS45]

No Box no way to show an authentication code. That is more important to have then the store receipt. I feel sorry your MOD broke but you can't expect them to warranty it if you can't prove it isn't a fake. Good Luck

 

[BigNasty]

No Box no way to show an authentication code. That is more important to have then the store receipt. I feel sorry your MOD broke but you can't expect them to warranty it if you can't prove it isn't a fake. Good Luck

Even if it is legit user abuse is not a mfg issue.

 

[SteveS45]

Even if it is legit user abuse is not a mfg issue.

That is a moot point without an authentication code they say tough. In the experience I had with a warranty issue picture of the code and a video of the problem resulted in a new MOD sent.

 

[Deucesjack]

Kind of a ridiculous requirement by the manufacturer if you ask me. Who the fuck is cloning a $35 mod? How much is the clone selling for $9? Wismec knows it's theirs, just do the right fucking thing.

Sent from my SAMSUNG-SM-N915A using Tapatalk

 

[Synphul]

Idk, I didn't think they'd go to the trouble to 'clone' or rewrap $6-8 batteries but apparently someone's pinching pennies. I'd recommend going with an external charger also and continue to use the mod til it's dead.

 

[Deucesjack]

Idk, I didn't think they'd go to the trouble to 'clone' or rewrap $6-8 batteries but apparently someone's pinching pennies. I'd recommend going with an external charger also and continue to use the mod til it's dead.

No comparison. It costs a hell of a lot less to print a bullshit wrap and buy some cheap ass sub par battery as opposed to building a whole mod.

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