I had never used this vendor before I ordered a GTRS 150 from them. I paid for UPS shipping and it got here quickly. The problem is, the mod appears to have a defective charging system.
When plugged in, my GTRS 150 charges as expected until it reaches 91 or 92%, then it drops back to 82% and won't go any higher.
Okay stuff happens I guess... but this is where a good vendor is different from a dishonest one...
I've written email after email and CIGABUY has done nothing but give me the classic Chinese run-around.
Oh... well no problem then.
So I sent em this....
I think the mod is genuine but it's a defect.
This vendor should not to be trusted, unless you don't mind getting a broken mod that is impossible to return.
Saame old dishonest return strategy... keep stalling until you get too worn down to complain anymore.
Say GOODBYE to CIGABUY... Crap vendor of the year.
Now I have to cancel the charge through my bank. Sigh...
PS... I'm not too impressed with the GTRS mod either in case anybody's wondering...
I can't believe they're coming out with a DNA mod...
When plugged in, my GTRS 150 charges as expected until it reaches 91 or 92%, then it drops back to 82% and won't go any higher.
Okay stuff happens I guess... but this is where a good vendor is different from a dishonest one...
I've written email after email and CIGABUY has done nothing but give me the classic Chinese run-around.
Dear xxxxx , We really appreciate it if you could solve the problem. If the item really does not work, please return it for checking (Return Defective Item: http://help.cigabuy.com/shipping-and-returns). 【Note: Please send back your article by normal post airmail but NOT express shipping. If the article is sent back by Express shipping like DHL/UPS/Fedex/TNT, it will cause severe import duty issue. And the sender is responsible for all the consequences. If you have to send package back by xpress shipping like DHL/UPS/Fedex/TNT, please remember to send to this address: Shiping Liu,RM13,13TH Floor,Wah Wai Industrial BLD,NOS.53-61 Pak Tin Par Street,Tsuen Wan,NT,HK tel:51260689 TinyDeal Trading Limited】 Additionally, if there is post office policy in your local place that battery is not allowed in international package, please inform us as soon as possible for other solution. The return address: Ruicai Chen(11838264), 28-38#, Hongli youju, Shenzhen, Guangdong 518031, China Please remember to put a paper with following information: Item id: (3543003175653000204966), Item model: Original tracking number: (1ZA67T560496316920)Your address: TEL: Please send the item with ALL the accessories, including the Warranty Card if you have. And seal the battery contact with insulating tapes before you return a phone to us. Please well package the device with some BUBBLE BAGS or something else to prevent damage in transit. (Since international shipping time will usually take about 1 month, the item may be stopped producing so that manufactory cannot provide better repair. And we could discuss about other solutions if it happens, please do not worry) It will be better that you could give us the tracking number of returned parcel. We will inform you immediately via email when we receive the returned item. Thanks for your understanding! ------------------------------------------- ItemNumber:3543003175653000204966. Order ID:300317565. Item subject: [3543003175653000204966]1x NECM-531956. ------------------------------------------- Please reply this mail directly, contain this original mail and do not change the subject. Otherwise your mail may not be handled in time. By the way,welcome to visit our web site http://www.tinydeal.com for more great stuff at great price. Thanks. #zhangjing#
Oh... well no problem then.
So I sent em this....
And it goes on and on like this until they simply stop responding...It turns out I am not able to take a movie of this defect (which is a battery not charging)
I need you to accept my word on this until you get your item back, then you can see for yourself.
You sent me a defective mod. Now I want my money back... PERIOD.
Please refund my credit card immediately and email me a return shipping label.
Please do not stall on this or continue asking me to do things.
Put my money back on my credit card or I will be forced to dispute this charge with my bank.
Sincerely
I think the mod is genuine but it's a defect.
This vendor should not to be trusted, unless you don't mind getting a broken mod that is impossible to return.
Saame old dishonest return strategy... keep stalling until you get too worn down to complain anymore.
Say GOODBYE to CIGABUY... Crap vendor of the year.
Now I have to cancel the charge through my bank. Sigh...
PS... I'm not too impressed with the GTRS mod either in case anybody's wondering...
I can't believe they're coming out with a DNA mod...