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Should I be worried?

creeperfan5236

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So my vape box is supposed to arrive today. But USPS hasn't updated since August 3rd. Should I call the support line? Or wait?

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DickyT

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Call them, and good luck... My experience with them is typically less than helpful.
 

robot zombie

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I've had tracking not update for a week at a time. USPS can be unreliable with their scans. Logistics are funny, too. Sometimes the way they operate seems counter intuitive, but they do whatever is necessary to save money. It can sometimes be cheaper to send a package across the country than it can be to send it across town. Because of this, that delivery date means very little. It depends on the volume of packages they're receiving. A package can sometimes sit for days while they wait until they hit the optimal volume of packages going to the same places.

A few times, I didn't see any updates for days at a time and then had scans for all of those days pop up at once, usually when the package was at the major hub closest to me. This tends to happen when my packages have to go out of the way first... ...I've had some packages go across the country twice before I got an update.

If you think that they've lost your package, get in touch with them and see what info you can get. If they really can't track it down and it's insured, then I believe the money for the shipping plus what's in the box can be returned to the sender. If your vendor is really nice, they might re-ship before they collect the money.

I would give it a week at the least and two at the most before doing anything. I'd probably see if my vendor can help me first. They'll be more helpful than USPS, 100% of the time.
 
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Huckleberried

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I read another thread with the same issue of deliveries today and no movement since Monday. Very weird.
 

creeperfan5236

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A quick update. I called USPS. They said if it don't come in 5 days they do a investigation. The lady on the phone said they have people who come later in the day. She basically said wait until tomorrow. I waiting a half hour on the phone for that???

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Vaping_Vixen

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USPS Sucks when it comes to updating tracking .... lol Ive had packages arrive and day or 2 later the tracking may finally update, if it does at all
 

creeperfan5236

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USPS Sucks when it comes to updating tracking .... lol Ive had packages arrive and day or 2 later the tracking may finally update, if it does at all
In my experience, it does update. Just takes a while. I've never had packages come later than the expected delivery day. Sometimes I've had them come a day sooner lol

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