My email to Sigelei

[creeperfan5236]

So to sum this up, my Sigelei 150W is starting to shit out on me. The batteries won't make of a good connection to the device, and it isn't the batteries. Here's the email I sent to them

To whom it may concern,

I purchased a Sigelei 150W on May 23rd, 2015 and loved it. Never had problems. Now, I'm having problems with it. The batteries won't make a good connection. I bought it the the vape shop where I bought it, and they looked and found the the wires looked burnt. I've attached two pictures below. One of the wire and one of the receipt. Is there anything you can do?

 

[Wingsfan0310]

You can get a new one for $58.49 from 101Vape using the coupon code SIG10 at checkout . Might be cheaper than getting it repaired if it isn't still under warranty. Good luck!

Cheers,
Steve

Edit. I just checked, the code works, would be $61.48 shipped. They offer free Priority Mail shipping if you spend $75.00

 

[Neunerball]

Looks to me like you had some eJuice seeping into the mod. That wouldn't be included in the warranty.

 

[joeyboy]

Looks to me like you had some eJuice seeping into the mod. That wouldn't be included in the warranty.

Note to self on this.

 

[smacksy]

Looks to me like you had some eJuice seeping into the mod. That wouldn't be included in the warranty.

Not being a smart ass, but would juice inside a mod really cause it to maybe short out? I mean I thought juice was non-conductive, but I could be wrong..

Sent from my XT1080 using Tapatalk

 

[UncleRJ]

I have always had good luck with Sigelei APVs.

I like the way they work and the way they are built and I have a good overall feeling about the company.

That being said, I am EXTREMELY interested in hearing what in the way of a response you will received from them and when you receive it!

 

[joeyboy]

Not being a smart ass, but would juice inside a mod really cause it to maybe short out? I mean I thought juice was non-conductive, but I could be wrong..

Sent from my XT1080 using Tapatalk

I had an older, can't remember the name, that shorted from juice. That was before I learned about cleaning them. It was an old vv/vw device.

 

[exodus]

I mean I thought juice was non-conductive, but I could be wrong..

Sent from my XT1080 using Tapatalk

you are right about that,juice is non conductive

what looks like juice inside his mod is most likely the resin coating from soldering

 

[Neunerball]

...That being said, I am EXTREMELY interested in hearing what in the way of a response you will received from them and when you receive it!...

+1

 

[MrScaryZ]

So to sum this up, my Sigelei 150W is starting to shit out on me. The batteries won't make of a good connection to the device, and it isn't the batteries. Here's the email I sent to them

To whom it may concern,

I purchased a Sigelei 150W on May 23rd, 2015 and loved it. Never had problems. Now, I'm having problems with it. The batteries won't make a good connection. I bought it the the vape shop where I bought it, and they looked and found the the wires looked burnt. I've attached two pictures below. One of the wire and one of the receipt. Is there anything you can do?

Its all cheap stuff I mean it was expensive at that time but man if you got 6 months out of it... I would feel good did you use it heavily or?

 

[creeperfan5236]

Its all cheap stuff I mean it was expensive at that time but man if you got 6 months out of it... I would feel good did you use it heavily or?

Yeah I did. I used it on and off

Sent from my SAMSUNG-SM-N900A using Tapatalk

 

[MrScaryZ]

Yeah I did. I used it on and off

Sent from my SAMSUNG-SM-N900A using Tapatalk

Did you try spraying the board with some detoxit? I do that every once in a blue moon on most of my mods

 

[joeyboy]

I have some contact cleaner I considered using on the switch. It works on clock radio switches and my bass guitar knows to clean corrosion.

 

[ej1024]

I own 3 of this bad boys
Bulk,red,blue,
Never had any!!

Check this out

After October 16th 2015 the following products are no longer covered and will not be accepted for warranty. You will need to contact Sigelei directly to have any warranty services applied to these devices:

Sigelei 30 Watt Mini
Sigelei 50 Watt
Sigelei 50 Watt V2
Sigelei 100 Watt
Sigelei 100 Watt Plus
Sigelei 150 Watt
Sigelei 20W (tube mod)
Sigelei 30W (tube mod)
Sigelei Legend
Sigelei ZMAX (all styles)
Sigelei Fu Chai
From ASMODUS


VAPE ON

 

[ej1024]

From ASMODUS
If ur gonna buy or thinking about buying Sigelei in the future stay away from this stores..

ANNOUNCEMENT: The following companies have had their warranty services revoked due to violations of our selling policies:

Total Vape
Vape NW
101 Vape
Element Vape
Hoovape
Angel Cigs
ECigs.com
Regrettably we will not be accepting packages from the listed companies. Purchase at your own risk. We apologize for any inconveniences this may cause.


VAPE ON

 

[joeyboy]

From ASMODUS
If ur gonna buy or thinking about buying Sigelei in the future stay away from this stores..

ANNOUNCEMENT: The following companies have had their warranty services revoked due to violations of our selling policies:

Total Vape
Vape NW
101 Vape
Element Vape
Hoovape
Angel Cigs
ECigs.com
Regrettably we will not be accepting packages from the listed companies. Purchase at your own risk. We apologize for any inconveniences this may cause.


VAPE ON

Sometimes I think companies do this out of convenience for their profit margin. I may not know all the facts but it is suspicious, at least to me.

 

[exodus]

I own 3 of this bad boys
Bulk,red,blue,
Never had any!!

Check this out

After October 16th 2015 the following products are no longer covered and will not be accepted for warranty. You will need to contact Sigelei directly to have any warranty services applied to these devices:

Sigelei 30 Watt Mini
Sigelei 50 Watt
Sigelei 50 Watt V2
Sigelei 100 Watt
Sigelei 100 Watt Plus
Sigelei 150 Watt
Sigelei 20W (tube mod)
Sigelei 30W (tube mod)
Sigelei Legend
Sigelei ZMAX (all styles)
Sigelei Fu Chai
From ASMODUS


VAPE ON

From ASMODUS
If ur gonna buy or thinking about buying Sigelei in the future stay away from this stores..

ANNOUNCEMENT: The following companies have had their warranty services revoked due to violations of our selling policies:

Total Vape
Vape NW
101 Vape
Element Vape
Hoovape
Angel Cigs
ECigs.com
Regrettably we will not be accepting packages from the listed companies. Purchase at your own risk. We apologize for any inconveniences this may cause.


VAPE ON

these type of email should be stickied !! eh @Whiskey

 

[creeperfan5236]

Did you try spraying the board with some detoxit? I do that every once in a blue moon on most of my mods

No I did not. It's working fine as of now. Fingers crossed.

Sent from my SAMSUNG-SM-N900A using Tapatalk

 

[ej1024]

No I did not. It's working fine as of now. Fingers crossed.

Sent from my SAMSUNG-SM-N900A using Tapatalk

Did You get new batteries?


VAPE ON

 

[ej1024]

these type of email should be stickied !! eh @Whiskey

This came from their WEBSITE


VAPE ON

 

[creeperfan5236]

Did You get new batteries?


VAPE ON

I used the two I bought with it. I originally lost one so I had to use another battery.

Sent from my SAMSUNG-SM-N900A using Tapatalk

 

[ej1024]

I used the two I bought with it. I originally lost one so I had to use another battery.

Sent from my SAMSUNG-SM-N900A using Tapatalk

So ur telling me, that ur still using the same batteries u bought 6 months AGO?
And u lost the other one?
Right now? Ur using a old and young battery??
Tsk tsk tsk


VAPE ON

 

[creeperfan5236]

So ur telling me, that ur still using the same batteries u bought 6 months AGO?
And u lost the other one?
Right now? Ur using a old and young battery??
Tsk tsk tsk


VAPE ON

Well, now, I'm using the two "old" batteries. Which are the ones I bought with it. The other battery was older

Sent from my SAMSUNG-SM-N900A using Tapatalk

 

[ej1024]

Sometimes I think companies do this out of convenience for their profit margin. I may not know all the facts but it is suspicious, at least to me.

Most of the banned stores are the cheapest vendors on the web!
Vapor beast is listed as official distributor,you all know vapor beast is one of the most expensive vendors and it takes a long time for them to go on sale, unlike the others!


VAPE ON

 

[joeyboy]

Most of the banned stores are the cheapest vendors


VAPE ON

That's exactly what I thought.

 

[Wingsfan0310]

Waiting for Ford and GM to tell us if we buy a new car from xxx dealership are warranty is void. Is that even legal. They produce the product. They then distribute it through their network. If one of their wholesalers are selling to unauthorized companies. Here's a thought, go after said wholesalers instead of your own customers. It's their name on the product so it's their own name they are ruining. When will they ever learn???

Cheers,
Steve

 

[ej1024]

Well, now, I'm using the two "old" batteries. Which are the ones I bought with it. The other battery was older

Sent from my SAMSUNG-SM-N900A using Tapatalk

So ur using two 6 months old batteries
And at some point you were using an older battery??
Now ur back to the same batteries you bought originally with the box?
The BOX is not the problem
IS UR BATTERIES they OLD!!!
time to get a new pairs at least get 4 new ones, make sure you couple them, don't mix an match!
I sounded like a lawyer, lol
I just wanna figure out what's going on!!
The discoloration inside the box is probably normal wear and tear!
Go get new batteries before
KABOOM



VAPE ON

 

[Whiskey]

these type of email should be stickied !! eh @Whiskey

A good idea would be to start a thread with just the information in it , I can sticky the thread and close it so it won't get buried with chatter

 

[Zeus]

From ASMODUS
If ur gonna buy or thinking about buying Sigelei in the future stay away from this stores..

ANNOUNCEMENT: The following companies have had their warranty services revoked due to violations of our selling policies:

Total Vape
Vape NW
101 Vape
Element Vape
Hoovape
Angel Cigs
ECigs.com
Regrettably we will not be accepting packages from the listed companies. Purchase at your own risk. We apologize for any inconveniences this may cause.


VAPE ON

Where is this list posted at? I'm about to go have a nice little conversation with Sigelei.

 

[Vlad1]

Where is this list posted at? I'm about to go have a nice little conversation with Sigelei.

It's right on Asmodus "Warranty Information" page. http://www.asmodus.com/Warranty-Information-s/1513.htm

 

[joeyboy]

Makes me wonder if they sell clones. I don't think mine from element vape is.

 

[ej1024]

Where is this list posted at? I'm about to go have a nice little conversation with Sigelei.

ASMODUSUSA.COM


VAPE ON

 

[ej1024]

Makes me wonder if they sell clones. I don't think mine from element vape is.

So you guys be careful where you buy ur Sigelei, I highly suggest 101 VAPE, they are pretty on returns as long as u have the patience to wait. I can't vouch for the other stores though!


VAPE ON

 

[ej1024]

Have you guys noticed, VAPORDNA NEVER CARRY THE OG SIG 150? But they did sell the 100 with those ugly waves


VAPE ON

 

[dustinzinnj]

If the inductor is actually the issue, why not replace it for like 2.00? You'll have to meter it and size it against other models, but I'm sure it can be replaced. You'll also need soldering skills, if not see if there is a "TV" repair shop locally. Computer stores don't normally have EE equipment or knowledge.

Just an idea.

 

[Powerman]

The warranty issue with deep discounted pricing is a known issue. It's how makers enforce MAP pricing. It's the only leverage they have. Has nothing to do with clones. If you want super cheap, and don't care about warranty, then you have options.

 

[vuJim]

I bought it the the vape shop where I bought it, and they looked and found the the wires looked burnt. I've attached two pictures below. One of the wire ...

I'm not seeing any "burnt wires" in the picture above. All I see is a coil or two.

Looks to me like you had some eJuice seeping into the mod.

Not seeing any evidence of that. Maybe I'm missing it? Based on what?

you are right about that,juice is non conductive

So is cola, but it'll corrode the daylights out of a circuit board--even if it had conformal coating. (It'll just take much longer.)

what looks like juice inside his mod is most likely the resin coating from soldering

Resin, conformal coating or the wire's lacquered.

Can't figure out why there's what looks like little droplets of solder on the coil tops, tho...

Jim

 

[Neunerball]

Can't figure out why there's what looks like little droplets of solder on the coil tops, tho...

That's what I meant with eJuice seeping in your mod, or as indicated by @exodus resin from soldering.

 

[exodus]

So is cola, but it'll corrode the daylights out of a circuit board--even if it had conformal coating. (It'll just take much longer.)


Jim

well guess we best stop vaping cola then eh ..jeesh

 

[joeyboy]

Can this be fixed easily at home?

 

[DevAuto]

Where is this list posted at? I'm about to go have a nice little conversation with Sigelei.

Looks like your conversation was a good one ... 101 Vape is no longer listed on the website.

 

[vuJim]

well guess we best stop vaping cola then eh ..jeesh

The point being: It doesn't have to be conductive to be damaging. Cola is corrosive. So can be (is?) e-juice, I understand.

Jim

 

[exodus]

The point being: It doesn't have to be conductive to be damaging. Cola is corrosive. So can be (is?) e-juice, I understand.

Jim

so is oxygen