just to remind my issue dosent resolved but at least shippedHI @Gina I didn't want to create a whole separate thread but since you resolved @killedby issue I would really like some answers please. I am now waiting 26 days with nothing more than a confirmation that you took my money on Sept 4th. To make matters worse, everything I ordered was on the 24hr page (or so I thought).
I sent an email to customer service this past Friday 8/25. I still haven't received a response. My order number is OHOXPMTWG
Please Advise
Regards
HI @Gina I didn't want to create a whole separate thread but since you resolved @killedby issue I would really like some answers please. I am now waiting 26 days with nothing more than a confirmation that you took my money on Sept 4th. To make matters worse, everything I ordered was on the 24hr page (or so I thought).
I sent an email to customer service this past Friday 8/25. I still haven't received a response. My order number is OHOXPMTWG
Please Advise
Regards
Krash you probably won't get a response until next week. China is on some kind of national holiday until 10/6. Apparently the whole country shuts down!This is total Bullshit, still no answer... WTF
No email answer either... F this place, I'll never order from them again ...
My order from 3fvape has been stuck at isc san francisco since sept. 15th. I tried contacting usps (tracking #LS060404909CN) only for them to tell me they don't know what happened. Maybe customs has it. Has anyone ever had a vape stuck in customs for 3 or more weeks? I tried sending messages to 3fvape when it was 10 days but so far they have not replied. This is my first order with 3fvape and so far it has not been a pleasant one.
Yeah, I was thinking about doing that. I think I will wait until it's had no activity for a month. I wonder if it had something to do with 3fvape's customs forms that flagged it or something.I've never had anything stuck in customs - but it doesn't sound good. Did you pay with Paypal? If so I'd dispute it now.
There's probably nothing 3F can do as it's out of their country. Just be sure you dont go outside Paypal's protection time - you might be getting close as they took awhile to ship it. If it's been in customs 3 weeks I suspect it's 'lost.'Yeah, I was thinking about doing that. I think I will wait until it's had no activity for a month. I wonder if it had something to do with 3fvape's customs forms that flagged it or something.
I just want my vape
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I took your advice and opened a dispute with PayPal and 3fvape refunded my money immediately and finally emailed me back. They said it was sent back to them and through a glitch in their email did not see mine until today. Thank you for your advice, everything is resolved.There's probably nothing 3F can do as it's out of their country. Just be sure you dont go outside Paypal's protection time - you might be getting close as they took awhile to ship it. If it's been in customs 3 weeks I suspect it's 'lost.'
Glad you got it solved! But, really - they didn't refund your money until you opened a dispute with Paypal? Hmmm...I took your advice and opened a dispute with PayPal and 3fvape refunded my money immediately and finally emailed me back. They said it was sent back to them and through a glitch in their email did not see mine until today. Thank you for your advice, everything is resolved.
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Yeah, something sounds fishy. I just won't be ordering from them anymore. It was my first order from China that wasn't fasttech.Glad you got it solved! But, really - they didn't refund your money until you opened a dispute with Paypal? Hmmm...
I've ordered stuff from Europe and have never had any problems.Oh my! I'm truly sorry to hear that... Personally I don't order anything outside the US, especially from China..
But I do hope things work out soon..
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