It’s sometimes hard to imagine life returning to normal. Nevertheless, this pandemic, like those of the past, will eventually recede, but it won’t leave us unchanged. COVID-19 has already had a dramatic impact on our lives and how we interact, conduct business and obtain the products and services we need. As chief technology officer of a technology service provider, it’s my job to consider how such events will shape business so we can adjust the services we deliver accordingly. Naturally, I have specific thoughts on topics like backup and disaster recovery as a service (DRaaS), but I also have to… [Continue Reading]
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