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Article series, More fakes reported by Mooch...

KingPin!

In my defence, I was left unsupervised ^^
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Click bait!! :cuss2:

Oh wait it’s mooch ...carry on then :teehee:
 

SteveS45

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I think you need to rename the title from fakes from Mooch to REPORTED BY MOOCH.
 

gsmit1

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I think you need to rename the title from fakes from Mooch to REPORTED BY MOOCH.
Fair enough. I thought it was kinda funny. Apparently not.
Who's gonna think mooch, who doesn't even sell batteries, is going to give anybody fakes? He's been reporting a lot of fake batteries lately. Here's more :)
 

gsmit1

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Is there a reason Mooch does not post here? I see him on Reddit and ECF but never here.
I actually asked him that in a PM a few weeks ago and he told me that it had nothing to do with disliking VU or any conflict here or not wanting to help out, but because of incredible time constraints he simply picked the first 2 places he started posting back in the beginning and put his focus there.
 

IcepickMaker84

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I actually asked him that in a PM a few weeks ago and he told me that it had nothing to do with disliking VU or any conflict here or not wanting to help out, but because of incredible time constraints he simply picked the first 2 places he started posting back in the beginning and put his focus there.
Good answer!


Sent from the dark side of the moon.
 

IcepickMaker84

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Yeah, he walked me through what it's like just trying to do his battery testing, to say nothing of actually having a life.

He knows people will pass the information around.
I believe he’s posted videos of the process as well.


Sent from the dark side of the moon.
 

The Cromwell

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I actually asked him that in a PM a few weeks ago and he told me that it had nothing to do with disliking VU or any conflict here or not wanting to help out, but because of incredible time constraints he simply picked the first 2 places he started posting back in the beginning and put his focus there.
yeah I asked mooch the same thing a couple of years ago.
He already had too many irons in the fire.

And by posting on Reddit he will likely reach more vapers that need his posts than he would by posting here. More experienced vapers here than on Reddit.

I am just thankful that VU does not get all upset about posting links to other forums like a forum or two I will not mention in mixed company.
 

[email protected]

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One advantage to using liionwholesale.com is if a battery turns out to be fake they will make it right. But they rarely have fakes as they do test. Thanks @[email protected]
Thanks. We've actually never sold a fake battery ever in our entire history, but yes if it somehow happened we'd of course make it right.

These fakes are honestly not anything new. For the last few years you can go on dhgate or another china buying site and buy batteries and most of the time you will be getting some of these fakes. Every major battery has been faked and a huge proportion of the cells being sold in China are fakes. It's good that Mooch is showing that fakes do exist though, maybe the general public doesn't realize it.
 

The Cromwell

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Thanks. We've actually never sold a fake battery ever in our entire history, but yes if it somehow happened we'd of course make it right.

These fakes are honestly not anything new. For the last few years you can go on dhgate or another china buying site and buy batteries and most of the time you will be getting some of these fakes. Every major battery has been faked and a huge proportion of the cells being sold in China are fakes. It's good that Mooch is showing that fakes do exist though, maybe the general public doesn't realize it.
In a flashlight or something being a fake does not matter as much as if used in vaping.
Thanks Mooch for working to keep vapers safer.
 

gsmit1

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@[email protected] .

Hey Jon. How would you like to be a hip n groovy dood and address this DIALOG between @Carambrda and myself? I promise both of you I'm just looking for clarity as I'm sure some others are. If you are so inclined, I would certainly appreciate it.
 

Carambrda

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@[email protected] .

Hey Jon. How would you like to be a hip n groovy dood and address this DIALOG between @Carambrda and myself? I promise both of you I'm just looking for clarity as I'm sure some others are. If you are so inclined, I would certainly appreciate it.
If people are still looking for clarity, then I recommend that they navigate to 1:44 in this clear video. Hopefully that will address a few things permanently.

 

[email protected]

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@[email protected] .

Hey Jon. How would you like to be a hip n groovy dood and address this DIALOG between @Carambrda and myself? I promise both of you I'm just looking for clarity as I'm sure some others are. If you are so inclined, I would certainly appreciate it.
If people are still looking for clarity, then I recommend that they navigate to 1:44 in this clear video. Hopefully that will address a few things permanently.

Sure, great question. I apologize in advance for what will be a long detailed response.

The bottom line is I think that we're the only major USA vendor that has been around more than a year or two who has never had a fake or low quality cell being sold. I can't talk specifically about which other vendors but if you search you will find most have had at least one incident in the past.

This is because we have extremely good policies and procedures in place that we've refined over many years of experience.

First, on the buying side. We're extremely picky about anyone we buy cells from, and do lots of due diligence on them. Of course if it's possible to buy directly as an authorized dealer then we do, which is why the fact that we can offer Molicel as an authorized dealer is so great. As you may know many major manufacturers will only sell to battery pack manufacturers though so buying as an authorized dealer is not possible for those. For those, we stay away from buying from China as much as is possible. When we do buy from China it's only from very established companies that almost always have official buying agreements with the major manufacturer themselves. There are lots of legal things we do as well like having contracts in place with these suppliers, which if done right can be very powerful but it's not easy to do right especially in China.

There are tons of fly by night suppliers and small "battery wholesalers" especially in China that can offer a little better prices that you would generally get genuine cells from, but these are the ones that we wouldn't be able to be sure if they'd randomly mix in low grade cells or even fakes sometimes. Or their supplier would and they wouldn't know. We know we can't check every single cell so we avoid these types of sellers completely when buying major manufacturer cells. I think many other companies are not as picky as us and do frequently buy from these kinds of sellers.

Next, on the quality inspection side. We randomly inspect cells from every single batch of cells we get and have a very good testing procedure developed by an in-house engineer that will absolutely catch any issues with the cells that are being tested. I'm sure you're aware there are a few tests needed to catch all potential problems, it's not just something simple like capacity only. I truly believe we are industry leading in testing of batteries.

Because we're so picky about who we buy from and are absolutely certain they have a good supply chain and won't mix in fakes themselves, and are thoroughly testing samples from every shipment to make sure there are no problems with the shipment as a whole, we can be very confident we won't get fakes.

Then the final piece is as Mooch said. If somehow a problem still gets through all of that, we will be sure to make it right.

There is always the possibility that an individual cell will be defective or will have been damaged in shipping, this will be true of all suppliers, but we minimize it too as much as possible. You'll notice you never get bubble mailers from us, you only get well packed rigid boxes. Damage still happens very rarely though and in those cases we'll replace it.

In addition to the big things I've mentioned, we obsess over all the tiny details of how to make sure quality is high. There are tons of small things we do that all make the chance of an issue lower.

Mooch is not wrong that no matter what we do, there is always a slim chance that the policies won't work and something could slip through. I firmly believe that our policies and procedures though make the chances of that happening significantly lower than other suppliers, in my opinion so low as to be basically impossible, and I think that's an important distinction.

Hope that clears things up.
 

gsmit1

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Sure, great question. I apologize in advance for what will be a long detailed response. >>>-->
Oh no, no apology necessary. This is exactly what I was looking for. I hasten to further clarify myself, that I was in no way attempting to chastise or correct @Carambrda

I've made at least a dozen purchases from LIION and have been thoroughly over your site. I reiterate once again that I am casting no undue aspersions on any other vendor when I say that I have been given no reason to look elsewhere for my battery needs. LIION is my go to outfit for all the reasons you have put in place to insure that that be the case for folks such as myself.

That's why my main interest was in how you guys specifically, handle the issue of avoiding fakes and low grade cells yourselves.

And then, here you were :D

So why not hear it from the horse's mouth?

I very much appreciate your detailed and reassuring response.

Incidentally I ran into some posts at the candlepower forums by a guy who is your neighbor across the street, and he attests that you are a stand up guy as a neighbor and friend as well, which doesn't hurt your credibility either.
Thanks again.
 

Carambrda

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If somehow a problem still gets through all of that, we will be sure to make it right.
Per Mooch, it isn't a matter of IF that happens. Rather, it is a matter of WHEN that happens, as you still cannot make any guarantees, which is due to the fact you cannot test every single cell so basically yes you can guarantee that you're doing the best you can, and I'll gladly take your word on that, but the final truth remains you can't guarantee more than that... please navigate to 10:44 in this older video (which I'm convinced still captures the current situation very accurately despite it being an older video), and please continue watching to 16:46.

 

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