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aspire skystar trouble doing firmware update

Trying to update firmware on my aspire sky star it does not seem to stay connected to my windows 10 pc and does not show on the downloaded firmware update software from aspire.
Is anybody else having trouble with this?
 

KingPin!

In my defence, I was left unsupervised ^^
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@Aspiretina ...can you help out with this one please?

Must admit still using the stock firmware on mine didn’t see any reason to change it cause it worked just fine
 
Trying to update firmware on my aspire sky star it does not seem to stay connected to my windows 10 pc and does not show on the downloaded firmware update software from aspire.
Is anybody else having trouble with this?

Had the same problem myself; different USB cables, couple of different laptops and a PC. Was going to give up and then I dug out the original Aspire USB cable that was still in the box. Worked perfectly, tried different cables again - doesn't work. Clearly something proprietary in the USB cable wiring/connections; don't lose the original Aspire USB cable.
 

KingPin!

In my defence, I was left unsupervised ^^
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Don’t know what happened to aspire haven’t seen them about for months on here now @Aspiretina @AspireVapeCo_ are either of you there to help out with this one?
 

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