So I got the Dovpo Topside about 2 weeks ago, since then 4 of my batteries died. Last two batteries died with an audible pop and the device immediately turned off. I measured the batteries voltage and they are all showing about 150mV soo they're dead for sure. Two were Samsung 18650 that I used for another device. They were somewhat old, I switched on to them when two newer ones died which were less than a year old (Samsung 40t). I bought them from Nkon which is a trusted site. They were both used prior to the dovpo and they worked fine. This is most certainly the fault of dovpo since all of them died while being used in the mod. At first I thought that the charger was killing them so I bought a new charger but the other batteries died as well.
I dont know what to do. Should I contact the dovpo at [email protected] or some other email? I heard their customer support is abysmal.
I dont know what to do. Should I contact the dovpo at [email protected] or some other email? I heard their customer support is abysmal.