I've ordered from him several times, though not in a couple of months.
He's in Texas, and yes... he's very responsive to any issues that may come up.
Damned if I've gone and forgotten his name, we've e-mailed, I could find it.
He made a splash last fall saying he would maintain sale pricing until he had forgone one million in profit, or something like that.
This has both up and down sides.
What he has, on any given day, is generally very competitively priced. Or even lower.
But that means it sells out quick.
He does restock frequently though... and the e-mail notification system
does work.
If you miss out on a product... use it. It may show up again in 2-3 days.
The shipping thing though... he sends items parcel post (I think) generally.
It's cheap but can take the normal 3-4 days... or a week.
I've had both... and one that showed up less than 48 hrs after I ordered.
I don't have a problem with it... just be aware.