That damage isnt even with Ijoy , its the place where you bought it ,
Expecting i joy to replace something that has no defects is just mind boggling ,
They manufacture an send out to retailers , it damage occurred its with the retailer not ijoy ,since its not a defective product , use your PayPal claim back from retailers , was the best advise , i joy has no say in it , they didn't break the glass , an thats the retailers that sold it to you ,
its a cheap tank not like it has warranty on it like a Expensive dna mod ,
Rather than all the troubles of keep contacting every one go paypal put in a claim as not what you ordered an go that route , you might need to send it back, or be sent out a replacement , or just use funds to buy one that isnt broken , tberes only one 6ml glass , so many others will face this , if was fasttech they at least ship out spares when pictures of damage is shown , ive just got some shipped for a different tank Taifun gtv3 came with broken glass they shipped me spares out today
Sent from my ONEPLUS A3003 using Tapatalk