If you opted to replace your iPhone battery on the cheap -- avoiding Apple and opting for a third-party instead -- on a subsequent trip to your nearest Genius Bar you will have found that you were ineligible for repairs. It did not matter if your problem was in no way related to the battery, Apple took a hard line: if you had replaced the battery yourself, you were getting no further help. But leaked internal documents show that the company is softening. Genius Bar and Apple Authorized Service Provider technicians are now permitted to carry out work on phones… [Continue Reading]
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