blacknight07
Member For 4 Years
Hi everyone,
I’d like to get your opinion on something.
I placed a small test order ($7 item, vape flavor concentrate) and paid $8.70 for shipping, just to try this website before making a larger purchase. The package was marked as delivered, but I never received it. It might have been placed in the wrong mailbox—I’ve already opened a case with USPS, but no response so far.
Even though it’s a small amount, the money is simply gone and the seller has shown no real interest in helping. Their response was basically that they are not responsible since they are not the carrier.
This is exactly what I was worried about when placing a test order—and unfortunately, it seems I was right.
What really bothers me is the lack of support. If this is how a $7 order is handled, what would happen if I had placed a $500 order? Should the amount even matter, or is this not the right way to handle a situation like this regardless of value?
Is this normal? Did I expect too much from the seller?
I’m not sharing the company name for now—I just want to hear your thoughts and experiences.
Thanks.
I’d like to get your opinion on something.
I placed a small test order ($7 item, vape flavor concentrate) and paid $8.70 for shipping, just to try this website before making a larger purchase. The package was marked as delivered, but I never received it. It might have been placed in the wrong mailbox—I’ve already opened a case with USPS, but no response so far.
Even though it’s a small amount, the money is simply gone and the seller has shown no real interest in helping. Their response was basically that they are not responsible since they are not the carrier.
This is exactly what I was worried about when placing a test order—and unfortunately, it seems I was right.
What really bothers me is the lack of support. If this is how a $7 order is handled, what would happen if I had placed a $500 order? Should the amount even matter, or is this not the right way to handle a situation like this regardless of value?
Is this normal? Did I expect too much from the seller?
I’m not sharing the company name for now—I just want to hear your thoughts and experiences.
Thanks.