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MTBakerVapor

SpaceOctopus

The Octopus of Space
VU Donator
Member For 4 Years
Member For 3 Years
So I had heard all these great things about this shop. I spent an hour putting together an order & then checking out. Then several hours later, I get some email asking me for a photo of my ID & credit card I used (with all but the last 4 numbers blacked out). This has never happened to me before, and frankly, I was a bit irritated at the inconvenience. I have been shopping online exclusively for years due to being stuck at home with chronic pain. I can't begin to count how many different places I've made purchases & never had this happen. I send them the photo anyway. I wasted another 15 minutes or so doing this.

Several more hours passed and I get some bullshit email about how they can't ship to California because of some law. Why the hell did they just make me go through that then with them?
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That is frankly nonsense. I order from several other vape shops around the country and never have had any issue. In fact, I just ordered something from a place & they're located in Florida. My item shipped out today.
I don't see how MTBakerVapor is the only place that suddenly cannot send me my items. Honestly, I don't really believe them. I think they assumed something that wasn't true & then canceled my order because of it. They treated me like I did something wrong, when I was dropping $60+ at their shop. That is insulting as hell.

Either way, I think it is exteremely unprofessional to have some stupid rule about this, or to be following some such "law", then not to put a notice in plain sight, and to still allow people to follow through with checkout & even choose "California" at all for shipping. It is not hard to change things so that isn't an option. Their web developer could likely do it in less than 5 minutes.

So honestly, I feel like I've been lied to & like I was blown off, which is stupid because when I find a vape shop I like, I often drop $60+ monthly or so there. So they lost a good potential loyal customer & on top of it, they really pissed me off by wasting all my time & energy. I don't have much energy to begin with, so I consider that to be totally uncool... I just hope I'm not missing out or anything. Honestly, even if they tried to get my business in the future, I'd stay the hell away from their shop. I do not like being treated that way. Their products aren't worth it. Nobody's is.

I know this is a lesser shitty experience, compared to return policies & DOA issues & other things with other places, but it was still extremely irritating. I also lost a day & was in desperate need of e-liquid to be delivered to me quickly & now had to go through the process all over again with a different shop. 1 day can make a lot of difference when you're running out.

Just saying....

If I'm wrong, fine, but I just don't understand how they can be the only ones this law applies to, and suddenly? o_O
 

ThatFrigginBlondeGirl

Member For 3 Years
Member For 2 Years
Member For 1 Year
I think they have a list on their news section or shipping section of places they cannot send certain things. I remember finding by accident when browsing their site. I do think it should have been red font or something to alert you that it was a state that could not be shipped to though. Sorry about your experience .
 

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