Data is more important for business than ever and that is particularly true of contact centers. Access to accurate data from calls and payment transactions is essential to give them a competitive edge. Data security and compliance specialist Semafone is launching its new cloud-based Intelligence+ solution that offers real-time data as transactions occur. Integrated into the Cardprotect Voice+ payments solution and using advanced analytical capabilities, Intelligence+ can provide customers with valuable and deeper insights into their payments platform performance. They can select to receive all their raw data from the Cardprotect Voice+ platform to define and run data reports over… [Continue Reading]
Continue reading...
Continue reading...