While Skype remains the most popular VoIP tool, the Skype for Business mobile client has been dogged by ongoing quality and technical issues that have slowed its rollout. A new survey by Unify Square and Osterman Research finds that 30 percent of IT teams' total time spent troubleshooting the Skype platform is devoted to the mobile client. Despite this, most organizations are happy with Skype for Business Mobile Client with 54 percent satisfied or very satisfied. Only 16 are somewhat dissatisfied or very dissatisfied due to technical issues. Respondents identified mobile battery life and the inability to see application sharing… [Continue Reading]
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